> ## Documentation Index > Fetch the complete documentation index at: https://developer.fabric.inc/llms.txt > Use this file to discover all available pages before exploring further. # Cancel order > Cancels order ## OpenAPI ````yaml oms_v2_combined post /order/cancel openapi: 3.0.1 info: title: Orders v2 (OMS v2) description: >- fabric's OMS v2 APIs are high performance endpoints are built on highly scalable architecture, and include a configurable data model to orchestrate the order fulfillment process. These APIs let merchants create order records, initiate post-order process workflows and manage order related data such as, invoicing, tracking, returns, exchange, cancellation, appeasements, backorders, shipment and other use cases. termsOfService: https://fabric.inc/terms-of-use contact: email: support@fabric.inc license: name: fabric API license url: https://fabric.inc/api-license version: 2.0.0 servers: - url: https://prod01.oms.fabric.inc/api/v2 description: Production security: - bearerAuth: [] tags: - name: Allocation description: Endpoints to perform allocation operations - name: Appeasement description: >- Appeasement refers to a goodwill credit applied to a fulfilled order when customer faces difficulties for an order, for example late delivery, received damaged product, and like wise. This endpoint help in creating appeasement for customer orders. - name: Package Tracking description: Package Tracking endpoint helps in performing package tracking operations - name: Payment Status description: This endpoint helps in retrieving payment status for an order - name: Order Cancellation description: These endpoints help in performing order cancellation operations - name: Order description: >- An order is a customer's request to purchase one or more products from a shop or from a website. Order endponts let merchants get order details, create, update, and delete orders. - name: Order Attribute description: These endpoints help in performing attribute operations for an order - name: Order Return description: These endpoints help in performing order Return operations - name: Cross Border description: >- Cross Border service provides capabilities related to orders that have international shipping. These endpoints help in performing cross border operations. - name: BackOrder PreOrder Reservation description: >- These Endpoints help in performing BackOrder PreOrder Reservation operations - name: Configuration description: >- These endpoints help in performing CRUD operations on tenant configurations - name: Target Configuration description: >- These endpoints help in performing CRUD operations on Target configurations - name: Fraud Configuration description: These endpoints help in performing CRUD operations on Fraud configurations - name: Fraud description: These endpoints help in managing fraud release and cancel operation - name: Export description: These endpoints help in performing export operations - name: Inventory Network description: >- Network refers to a group of locations having a group of SKUs in each location. Network endpoints let you read, create, and manage an inventory-network by location, brand, or any other custom attributes. - name: Inventory description: >- These endpoints let you read, create and bulk update inventory across all locations. - name: Inventory Upload Log description: These endpoints let you view the record of the inventory uploads. - name: Inventory Bulk Operation description: >- Bulk Operation endpoints let you upload and download inventory details, in bulk, using a CSV file to and from AWS (Amazon Web Service) server presigned S3 URL that is generated from the Order service. - name: Inventory Attribute description: >- Attribute refers to a set of characteristics that define inventory. Attribute endpoints let you create, read, update, and delete inventory attributes at any hierarchy level (location, SKU, item, channel) or at counter level. - name: Inventory Counter description: >- Counter refers to inventory positions such as, available, in-transit, on-hand, or other custom positions. These endpoints let you read, update, and create custom counters that suit your business use case. - name: Invoice description: These endpoints help in generating the invoices - name: List description: To create and manage lists - name: Location description: Location endpoints let you create, read, update, and delete location. - name: Location Attribute description: >- Location attribute endpoints let you create, read, update, and delete location attributes. These location attributes are used while creating or updating locations. When the attribute is configured as required, it is mandatory to add the attribute while creating location. - name: Shipment description: To provides real time update of shipments - name: Shipping Method description: Endpoints to perform operations related to shipping methods - name: Webhook description: >- These endpoints help in performing CRUD operations on webhook subscriptions paths: /order/cancel: post: tags: - Order Cancellation summary: Cancel order description: Cancels order operationId: cancelOrder parameters: - $ref: '#/components/parameters/xSiteContent' requestBody: content: application/json: schema: required: - orderId - reasonCode type: object description: Order cancellation request object properties: orderId: type: string example: 62f3982438bcab1951be0a19 reasonCode: type: string description: Set to all line items and header audits logs example: wrong item subReasonCode: type: string description: Set to all line items and header audits logs example: Ordered item doesn't match source: type: string description: Determine where the request is initialize employeeId: type: number description: Determine who initiate the request example: AD5069 note: type: string description: Use to add notes example: Wrong item is sent to customer policyCode: type: string description: Set policy code example: Cancel attributes: type: object description: Set attributes to header level audit log's attribute object additionalProperties: type: object example: cancelEligibility: true example: IsCancellationEligibile: true items: type: array description: >- Set when doing line item level cancellation other set to null or empty items: required: - lineItemId - quantity type: object description: Order cancel line-item level object properties: lineItemId: type: string example: 12345 quantity: type: number example: 1 reasonCode: type: string description: >- Override header level reason code and set to specified line item audit log example: wrong item subReasonCode: type: string description: >- Override header level sub reason code and set to specified line item audit log example: Mismatched item required: true responses: '200': description: Order cancelled content: application/json: schema: required: - channelId - items - orderNumber - shipInfo - statusCode type: object description: Order response body properties: version: type: integer description: >- Number of updates happened to the order. Order-update refers to replacement, appeasement added, address change or any other order related update to the particular order. format: int64 orderId: type: string description: Auto generated ID once the order created successfully example: 5349b4ddd2781d08c09890f4 orderNumber: type: string description: Unique order number example: '309019176' orderDate: type: string description: Actual order creation date format: date-time example: '2022-05-12T09:30:31.198Z' cancellationDate: type: string description: Order cancellation date if any format: date-time example: '2022-05-12T09:30:31.198Z' allocationDate: type: string description: Order allocation date after order is created format: date-time example: '2022-05-12T09:30:31.198Z' channelId: type: string description: Sales channel ID example: '12' cartId: type: string description: ID of the cart where order is placed example: b03b72dc-78d8-4ea4-90fc-2fe6a1fe6569 type: type: string description: Platfrom using which order is created example: WEB enum: - WEB - CSC - MOBILE_APP - POS subType: type: string description: >- Operating system of the platfom as mentioned in the `type` field. If you want to configure any custom valuefor this field, contact fabric. example: International enum: - IOS - Android - International processName: type: string description: Order process name example: CANCEL employeeId: type: string description: >- Employee ID used when an employee places an order on behave of the customer. example: '43278' retail: type: object description: >- Order retail object for reatil transactions. For non-retail transactions, only location number is provided. properties: locationNum: type: integer description: Store number of line item's fulfillment origin. format: int32 example: 123 cashierId: type: string description: Cashier ID in case of retail transaction. example: C-123 registerId: type: string description: >- Registered user ID of the cashier who helps in creating the order. It is applicable for retail transactions. example: '113' transactionId: type: string description: Transaction ID incase of retail transaction. example: R123-431-1133-2129 orderSubTotal: type: number description: >- Order value after calculating discounts and any applicable fees example: 123.45 originalSubTotal: type: number description: Original order total value example: 113.45 orderDiscount: type: number description: Final discount value on order amount example: 1.23 originalDiscounts: type: number description: Original discount on order value example: 1.45 feeTotal: type: number description: Total fees, if any, applicable on order amount example: 12.34 originalFeeTotal: type: number description: Original fees appliable on shipping of items example: 12.34 taxTotal: type: number description: Total tax amount appliable on shipping of items example: 12.34 appeasementTotal: description: Appeasement amount, if any, processed on the order type: number example: 12.34 originalTaxTotal: type: number description: >- Original tax amount on order during fist time order creation example: 12.34 returnTotal: type: number description: Return amount incase of order return example: 12.34 cancelTotal: type: number description: Cancel amount incase of order cancellation example: 12.34 invoiceTotal: type: number description: Invoice value on order example: 12.34 orderTotal: type: number description: >- Total order amount after calculating fees, discounts, retrurn and cancellation if any example: 146.9 originalOrderTotal: type: number description: >- Order amount during first time order creation after calculating all fees, taxes, and discounts example: 146.9 currency: type: string example: USD statusCode: type: string example: ORDER_CREATED statusDescription: type: string example: Order Created attributes: type: object additionalProperties: type: object example: type: String/Number/JSON purchaseOrder: String salesRepId: String approve: String fraudCheckSessionId: aee6d1face0e4d55948d1e30b6240048 fraudCheckStatus: UPDATED fraudCheckTransId: 0R12TQ46 fraudScore: '31' example: type: String/Number/JSON purchaseOrder: String salesRepId: String approve: String fraudCheckSessionId: aee6d1face0e4d55948d1e30b6240048 fraudCheckStatus: UPDATED fraudCheckTransId: 0R12TQ46 fraudScore: '31' fees: type: array items: type: object description: Order fee detail model properties: type: type: string example: shipping value: type: number example: 34.56 invoiceValue: type: number example: 34.56 appeasements: type: array description: Array of appeasements, if any items: type: object description: Order appeasement detail object properties: appeasementCounter: type: integer description: >- Counter number where appeasement is processed. It is used for retail transactions format: int32 example: 1 reasonCode: type: string example: Incorrect item subReasonCode: type: string example: Late shipping value: type: number description: Appeasement amount example: 34.56 invoiceValue: type: number description: >- Appeasement invoice value; should be equal to appeasement value example: 34.56 payments: type: array description: Array of appeasement payments items: type: object description: Order appeasement payment information object properties: paymentCounter: type: integer description: >- Counter number where appeasement payment is processed format: int32 example: 1 refundAmount: type: number example: 40 discounts: type: array items: type: object description: Order discount object properties: quantity: type: integer format: int32 example: 2 amount: type: number example: 2.4 unit: type: string example: AMOUNT_OFF value: type: integer format: int32 example: 2 promoId: type: string example: HNY2022 promoCode: type: string example: HNY2022 promoTitle: type: string example: Happy New Year type: type: string example: promotion invoiceQuantity: type: integer format: int32 example: 2 returnQuantity: type: integer format: int32 example: 2 cancelQuantity: type: integer format: int32 example: 2 customer: type: object description: Order customer model properties: name: type: object description: Name for order details properties: first: type: string example: John middle: type: string example: Middle last: type: string example: Doe email: type: string example: john@fabric.inc phone: type: object description: Contact details of customer for the order properties: number: type: string example: '55555555555' type: type: string example: MOBILE enum: - MOBILE - HOME - BUSINESS userId: type: string description: >- It is shopper's ID who visits company website to purchase products. example: 62272e917b12209e68751d94 accountId: type: string description: >- Account ID such as loyalty account ID or memebr account ID. Refers to any external system or fabric's loyalty service that the user has account with. example: 62272e917b12209e68751d94 employeeId: type: string description: >- ID of the employee (sales person) who creates an order for shopper. example: 62272e917b12209e68751d94 company: type: string example: fabric payments: type: array items: type: object properties: paymentCounter: type: integer format: int32 example: 1 paymentDate: type: string format: date-time example: '2022-01-27T16:15:58-05:00' billToId: type: string example: 62272e917b12209e68751d94 paymentIdentifier: type: object properties: cardIdentifier: type: string description: Last 4 digits from cart number example: '3456' expirationYear: type: string description: Card expiration year example: '2029' expirationMonth: type: string description: Card expiration month example: '2029' paymentId: type: string example: 62272e917b12209e68751d94 fabricPaymentReference: type: string example: test description: OrderPaymentIdentifier Model paymentProvider: type: string example: stripe paymentToken: type: object description: Payment token details properties: token: type: string description: Payment token generated by checkout service example: pi_34tr6787rt paymentType: type: string description: >- Used to identify payment type in case of credit cards example: VISA paymentMethod: type: string example: CREDIT_CARD authAmount: type: number example: 123.2 chargedAmount: type: number example: 60 refundAmount: type: number example: 40 currency: type: string example: USD conversion: type: number example: 1 paymentStatus: type: string example: OK partialCapture: type: string example: 'false' finalCapture: type: string example: 'false' paymentLog: type: array example: payment response list items: type: object properties: paymentId: type: string status: type: string data: type: object properties: status: type: string body: type: object properties: transactionId: type: string transactionTimestamp: type: string responseCode: type: string status: type: string attributes: type: object additionalProperties: type: object errors: type: array items: type: object additionalProperties: type: object description: PaymentDetailsResponseBody Model description: PaymentDetails Model description: PaymentResponse Model example: payment response list billToAddress: required: - address1 type: object description: Order billing or shipping address properties: name: type: object description: Name for order details properties: first: type: string example: John middle: type: string example: Middle last: type: string example: Doe email: type: string example: john123@gmail.com phone: type: object description: Contact details of customer for the order properties: number: type: string example: '55555555555' type: type: string example: MOBILE enum: - MOBILE - HOME - BUSINESS address1: type: string example: First line of address address2: type: string example: 123 Parking Lot address3: type: string example: Third line of address address4: type: string example: Fourth line of address city: type: string example: Beaumont state: type: string example: TX country: type: string example: USA postalCode: type: string example: '77705' type: type: string example: residence latitude: type: number description: Latitude of the address example: 35.294952 longitude: type: number description: Longitude of the address example: 32.294952 attributes: type: object additionalProperties: type: object example: expirationMonth: 12 example: expirationMonth: 12 description: OrderPayment Model items: maxItems: 2147483647 minItems: 1 type: array items: required: - itemId - lineItemId - lineItemNumber - shipToId - sku type: object properties: lineItemId: type: string example: b03b72dc-78d8-4ea4-90fc-2fe6a1fe6569 lineItemNumber: type: integer format: int32 example: 1 itemId: type: string example: '1234' sku: type: string example: P1234 channelId: type: string example: WHBM segment: type: string example: P1234 vendorId: type: string example: P1234 title: type: string example: Item type: type: string description: >- Identify order type whether it's pickup item, or web ship, or international order example: WEB_SHIP subType: type: string example: Borderfree backorder: type: boolean description: >- Identify whether this item has been ordered as backorder example: true orderedQuantity: type: integer format: int32 example: 60 backOrderedQuantity: type: integer format: int32 example: 10 pendingShippedQuantity: type: integer format: int32 example: 10 pendingShippedBackOrderQuantity: type: integer format: int32 example: 10 shippedQuantity: type: integer format: int32 example: 10 deliveredQuantity: type: integer format: int32 example: 10 invoiceQuantity: type: integer format: int32 example: 10 cancelledQuantity: type: integer format: int32 example: 10 pendingReturnQuantity: type: integer format: int32 example: 10 processingReturnQuantity: type: integer format: int32 example: 10 rejectedReturnQuantity: type: integer format: int32 example: 10 returnedQuantity: type: integer format: int32 example: 10 reshippedQuantity: type: integer format: int32 example: 10 uom: type: string example: EA shipToId: type: string description: >- Unique ID to link item with its shipping address. If all items of an order are shipped to single address, then all items will have same shipTo id. If multiple items of an order are shipped to multiple shipping address, then corresponding shipTo id is linked to each item. example: b03b72dc-78d8-4ea4-90fc-2fe6a1fe6569 itemUnitPrice: type: number example: 10 itemSubTotal: type: number example: 600 originalItemSubTotal: type: number example: 600 itemFeeTotal: type: number example: 5 originalFeeTotal: type: number example: 5 itemShippingTotal: type: number example: 5 originalShippingTotal: type: number example: 5 appeasementTotal: type: number example: 5.5 itemDiscountsTotal: type: number example: 55 originalDiscounts: type: number example: 55 itemTaxTotal: type: number example: 5 originalTaxTotal: type: number example: 555 itemTotal: type: number example: 555 originalItemTotal: type: number example: 555 outstandingItemTotal: type: number example: 555 originalOutstandingItemTotal: type: number example: 555 invoiceTotal: type: number example: 555 currency: type: string example: USD employeeId: type: string example: 5345HJH associateId: type: string example: 5345HJH fees: type: array items: type: object properties: type: type: string example: tax value: type: number example: 34.56 invoiceQuantity: type: integer format: int32 example: 34 refundAmount: type: number example: 10.4 quantity: type: integer format: int32 example: 12 description: OrderInvoiceDetail Model appeasements: type: array items: type: object description: Order appeasement detail object properties: appeasementCounter: type: integer description: >- Counter number where appeasement is processed. It is used for retail transactions format: int32 example: 1 reasonCode: type: string example: Incorrect item subReasonCode: type: string example: Late shipping value: type: number description: Appeasement amount example: 34.56 invoiceValue: type: number description: >- Appeasement invoice value; should be equal to appeasement value example: 34.56 payments: type: array description: Array of appeasement payments items: type: object description: Order appeasement payment information object properties: paymentCounter: type: integer description: >- Counter number where appeasement payment is processed format: int32 example: 1 refundAmount: type: number example: 40 returns: type: array items: type: object properties: shipmentId: type: string example: '12353543' shipmentLineItemId: type: string example: '2412341' shipmentQuantity: type: integer format: int32 example: 1 refundAmount: type: number example: 11.29 invoicedAmount: type: number example: 11.29 returnsCreatedAt: type: string format: date-time example: '2022-09-14T14:07:36.861Z' description: OrderReturns Model taxCode: type: string example: FR01 taxDetail: type: array items: type: object properties: type: type: string example: tax value: type: number example: 34.56 discounts: type: array items: type: object description: Order discount object properties: quantity: type: integer format: int32 example: 2 amount: type: number example: 2.4 unit: type: string example: AMOUNT_OFF value: type: integer format: int32 example: 2 promoId: type: string example: HNY2022 promoCode: type: string example: HNY2022 promoTitle: type: string example: Happy New Year type: type: string example: promotion invoiceQuantity: type: integer format: int32 example: 2 returnQuantity: type: integer format: int32 example: 2 cancelQuantity: type: integer format: int32 example: 2 attributes: type: object additionalProperties: type: object example: isDonation: true isGiftCard: false isFinalSale: false returnsLink: true example: isDonation: true isGiftCard: false isFinalSale: false returnsLink: true exchangeItem: type: boolean example: true parentLineItemNumber: type: integer format: int32 example: 12 pendingExchangeQuantity: type: integer format: int32 example: 12 exchangeQuantity: type: integer format: int32 example: 13 refundAmount: type: number example: 12.4 lineOrderStatus: type: string example: VALID infiniteConsent: type: boolean example: true notes: type: array description: Notes section to be used for CSR only items: type: object properties: timestamp: type: string example: '2022-05-12T09:30:31.198Z' user: type: string example: 62272e917b12209e68751d94 notes: type: string example: Extra information to be provided gifting: type: boolean example: true description: OrderItem Model shipInfo: maxItems: 2147483647 minItems: 1 type: array items: required: - shipToId type: object description: Order shipping info properties: shipToId: type: string description: >- Unique ID to link item with its shipping address. If all items of an order are shipped to single address, then all items will have same shipTo id. If multiple items of an order are shipped to multiple shipping address, then corresponding shipTo id is linked to each item. example: 5349b4ddd2781d08c09890f4 taxCode: type: string description: >- Code for the tax applied for shiping of items to the adress example: FR01 locationNum: type: string description: >- Location number to be used for BOPIS (Buy Online Purchase In Store) to identify the pickup store example: '123' pickup: type: array items: type: object description: Details of the person who picks up the order properties: name: type: object description: Name for order details properties: first: type: string example: John middle: type: string example: Middle last: type: string example: Doe email: type: string example: john123@gmail.com phone: type: object description: Contact details of customer for the order properties: number: type: string example: '55555555555' type: type: string example: MOBILE enum: - MOBILE - HOME - BUSINESS pickupType: type: string example: Primary enum: - Primary - Alternate shipToAddress: required: - address1 type: object description: Order billing or shipping address properties: name: type: object description: Name for order details properties: first: type: string example: John middle: type: string example: Middle last: type: string example: Doe email: type: string example: john123@gmail.com phone: type: object description: Contact details of customer for the order properties: number: type: string example: '55555555555' type: type: string example: MOBILE enum: - MOBILE - HOME - BUSINESS address1: type: string example: First line of address address2: type: string example: 123 Parking Lot address3: type: string example: Third line of address address4: type: string example: Fourth line of address city: type: string example: Beaumont state: type: string example: TX country: type: string example: USA postalCode: type: string example: '77705' type: type: string example: residence latitude: type: number description: Latitude of the address example: 35.294952 longitude: type: number description: Longitude of the address example: 32.294952 taxDetail: type: array items: type: object properties: type: type: string example: tax value: type: number example: 34.56 shipMethod: type: string example: Express Delivery shipToType: type: string example: SHIP_TO_ADDRESS estimatedShipDate: type: string format: date-time example: '2022-05-12T09:30:31.198Z' estimatedDeliveryDate: type: string format: date-time example: '2022-05-12T09:30:31.198Z' shipToPrice: type: number description: >- Amount applicable for shipping the item to the address example: 20 shipToDiscount: type: number description: >- Discount amount applied for shipping the item to the address example: 12.6 shipToTaxTotal: type: number description: Total tax applicable to ship the item to the address example: 12.6 shipmentInstructions: type: string description: Additional user instructions example: User instructions attributes: type: object additionalProperties: type: object example: isOpenBox: false isOTPDElivery: true example: isOpenBox: false isOTPDElivery: true auditLogs: type: array items: type: object properties: auditId: type: string example: 62272e917b12209e68751d94 auditType: type: string employeeId: type: string example: 62272e917b12209e68751d94 auditTimestamp: type: string format: date-time example: '2022-05-12T09:24:54.804Z' source: type: string example: POS reasonCode: type: string example: POS subReasonCode: type: string example: POS policyCode: type: string example: POS note: type: string example: Note lineItemId: type: string example: b03b72dc-78d8-4ea4-90fc-2fe6a1fe6569 lineItemNumber: type: integer format: int32 example: 1 sku: type: string example: F5F quantity: type: integer format: int32 example: 1 amount: type: number example: 2.4 paymentToken: type: object description: Payment token details properties: token: type: string description: Payment token generated by checkout service example: pi_34tr6787rt paymentType: type: string description: >- Used to identify payment type in case of credit cards example: VISA success: type: boolean example: true paymentResponse: type: object updatedFields: type: array items: type: object properties: fieldName: type: string example: UOM fieldOriginalValue: type: string example: PK description: OrderAuditLogUpdatedField Model attributes: type: object additionalProperties: type: object description: OrderAuditLog Model notes: type: array items: type: object properties: timestamp: type: string example: '2022-05-12T09:30:31.198Z' user: type: string example: 62272e917b12209e68751d94 notes: type: string example: Extra information to be provided orderReleaseTimestamp: type: string description: Order dispatched date and time format: date-time createdAt: type: string description: >- Date and time when the original order is modified for the first time, for example for return, cancellation or replacement format: date-time updatedAt: description: Date and time when the exisiting order is updated type: string format: date-time '400': description: Bad request content: application/json: schema: type: object properties: message: type: string description: Error response example: message: Bad request '404': description: Not found content: application/json: schema: type: object properties: message: type: string description: Error response example: message: Order not found '500': description: Internal server error content: application/json: schema: type: object properties: message: type: string description: Error response example: message: Internal server error components: parameters: xSiteContent: name: x-site-context in: header description: >- The `x-site-context` header is a JSON object that contains information about the source you wish to pull from. The mandatory `account` is the 24 character identifier found in Copilot. The `channel` (Sales channel ID), `stage` (environment name), and `date` attributes can be used to further narrow the scope of your data source. required: true schema: type: string example: >- {"date": "2023-01-01T00:00:00.000Z", "channel": 12, "account": "1234abcd5678efgh9ijklmno","stage":"production"} securitySchemes: bearerAuth: type: http scheme: bearer bearerFormat: JWT ````