> ## Documentation Index
> Fetch the complete documentation index at: https://developer.fabric.inc/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing cancels & backorders

## Managing canceled orders

When orders are canceled by a supplier, retailers have the ability to acknowledge the cancellation. If you don't have an automated integration with fabric Dropship, you can acknowledge canceled orders directly within Dropship.

1. Click **Orders** in the top navigation.

   The **Orders** page is displayed.

2. In the **Require Attention** section, click **New Cancels**.

   The **Cancels** page is displayed with a table of canceled orders.

3. Select the canceled orders you wish to acknowledge by clicking the checkbox next to the order.

4. Click the **Actions** button and select **Acknowledge Cancels.**

   The Acknowledge Cancels window is displayed.

5. Click **Acknowledge All Cancels**.

## Managing orders with backordered Items

When items on an order are marked as backordered by a supplier, retailers have the ability to acknowledge the backorder. If you don't have an automated integration with fabric Dropship, you can acknowledge orders with backordered items directly within Dropship.

1. Click **Orders** in the top navigation.

   The **Orders** page is displayed.

2. In the **Require Attention** section, click **New Backorders.**

   A list view of orders containing backordered items is displayed.

3. To open the order detail page, click the blue PO#.

   The order details page is displayed.

   On the order detail page you can view the date the supplier expects the item to be back in stock within the **Key Dates** section.

4. To acknowledge the backorder, click **Acknowledge Backorder** on the main **Order Detail** page.