> ## Documentation Index
> Fetch the complete documentation index at: https://developer.fabric.inc/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Details in Dropship

You can search for and view detailed information for each order in Dropship.

## Process

1. To view a specific order, in the search bar on the main **Orders** page, enter its **PO#**.

2. Click the **PO#** in the results to open the order [detail page](#order-detail-page).

### Advanced filtering

If you don't have the **PO#** available for the order you want to view, click **advanced** next to the search bar on the main **Orders** dashboard. You can filter by:

* PO Number (exact)
* PO Number (contains)
* Customer Order Number (exact)
* Customer Order Number (contains)
* Tracking Number
* Invoice Number

## Order Detail Page

The following fields and data are available on each individual **Order Detail** page:

| **Field**             | **Description**                                                                                                                                                                                                                |
| :-------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Order Identifiers** | Displays the supplier name, customer order number, purchase order number, and fabric ID assigned to the order.                                                                                                                 |
| **Shipping**          | Shows the shipping method and customer **Ship To Address**.                                                                                                                                                                    |
| **Key Dates**         | Lists important order dates, including order creation, expected completion, closeout, and any backorder date.                                                                                                                  |
| **Extras**            | Includes additional order details: <ul><li>**Packing Slip** – A direct link to the auto-generated packing slip for each order.</li><li>**Gift Message** – If provided, appears in the order and on the packing slip.</li></ul> |
| **Order Lines**       | Summarizes products in the order. Item descriptions and SKUs appear on the left; units ordered on the right. Use the **View** dropdown to see line item pricing.                                                               |
| **Tracking Numbers**  | Displays shipment tracking information. Clicking a tracking number opens a pop-up with full shipment details. Clicking again in the pop-up redirects to the carrier’s site for more info.                                      |
| **Invoices**          | Provides invoice details. Click the invoice number to view full invoice information in a pop-up.                                                                                                                               |
| **Order Messages**    | Contains all messages exchanged between you and the supplier related to the order.                                                                                                                                             |
| **Order Activity**    | Shows a chronological list of all actions taken on the order.                                                                                                                                                                  |

### Canceling items for an order

If items on an order need to be canceled—whether due to customer request, inventory issues, or fulfillment constraints—you can update the order directly within fabric.

To cancel items on an order, follow these steps:

1. From the **Orders** dashboard, search for the order using the **PO #** or open it from any of the **Open Order** buckets.

   The order details page is displayed for that order.

2. Click **Cancel Items**.

   The **Cancel Order** window is displayed.

3. In the **Cancel Reason** field, select a reason.

4. In the **Line Items** section, do one of the following:

   * Click **Cancel All** to cancel the entire order.
   * Use the + and − icons to adjust quantities and cancel specific items within the order.

5. Click **Cancel Items**.

<Note> When you click **Cancel Items**, the cancellation request is processed immediately. Notifications may be sent to the retailer to inform them of the cancellation. **This action cannot be undone.** </Note>

### Changing the shipping address of an order

If an order’s shipping address is incorrect, invalid, or the customer requests a new delivery address, you must update the information within fabric.

To edit the **Ship To Address** on an order, follow these steps:

1. From the **Orders** dashboard, search for the order using the **PO #** or open it from any of the **Open Order** buckets.

   The order details page is displayed for that order.

2. Click **Change Ship To**.

   The **Update Ship To** window is displayed.

3. Update the shipping address as needed.

4. Click the **Update Ship To** button to save your changes.

If your supplier requires a new version of the order to be transmitted through their integration, please contact fabric support by filing a ticket for assistance.
