When a return is approved, you are asked if you want to create a Credit Memo for that return.

  1. In the Confirmation window, select the Create a credit memo on approval field.

  2. Enter the memo.

  3. Enter your credit number.

  4. Click Confirm.

Once the return and credit memo has been processed, your retailer partner will have access to the data. If you have specific questions as to how your retailer partner manages returns, please contact them directly.