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Managing Returns

If your retailer partner uses the fabric Dropship Platform to manage returns, they will create the return in Dropship and you as the supplier need to update and approve those returns in Dropship.

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Procedure

  1. In the top navigation, click Orders. The Orders page is displayed.
  2. In the More field, select Review Returns. The Returns page is displayed.
  3. From the list of returns, click the return you want to process. The Return Detail window for the return is displayed.
  4. Do one of the following:
    • Click Approve Return.
    • Click Reject Return.