exchange
boolean field on the return payload.a return + a new item shipment
, and this phase integrates the returns service with the exchange service.
Workflow:
The exchange functionality has two flows:
returnType
is flagged as Received
exchange
is flagged true
initiateReshipment
is flagged true
for itemsexchange
boolean field on the return payload.initiateReshipment
to true
at the first moment of the exchange, indicating the immediate shipping of the replacement item regardless of the return status (received or pending). In this case, the allocation service will be triggered at the end of the pending return flow.