Copilot is the web-based user interface to access the following fabric applications:

  • Offers: Pricing engine to manage promotions and coupons
  • Orders: Centralized source of order, inventory, and warehouse information
  • Products: Centralized source for all product data
  • Subscriptions: Sell and ship items to customers on a recurring basis

These applications enable operators to manage their digital commerce needs directly using online forms and prebuilt web components thereby reducing dependence on technical development resources and custom code.


You will need an active account, including an account ID, to access Copilot. Contact your Copilot system administrator or Customer Success Representative to obtain these credentials.


Users must be invited to Copilot by a system administrator. Once invited, they will receive an email containing a link to Copilot and their account ID. On first log in, the user will set their password. Subsequent logins will require the Account ID, user email, and password for credentials.


Users navigate through Copilot applications using the left navigation. This navigation remains at the left-hand side of the page for easy access. Click the double-carat icon at the bottom-left to expand and contract the left navigation.

Users navigate within each Copilot application using navigation panels on the left-hand side of each individual application.