fabric Dropship empowers merchants/retailers to offer new product assortments with minimal risk, no added inventory, and no additional overhead. fabric Dropship allows you to fully integrate with a retailer’s commerce stack—handling everything behind the scenes from product syncing to supplier management and billing—so teams can scale product offerings without scaling complexity.

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Key Features

fabric Dropship is structured around a few core experiences, accessible from the top navigation:
  • Products: Retailers can curate and manage product assortments easily:
    • Browse supplier catalogs, approve product listings, and manage imports.
    • Filter products by connection status, platform sync (Shopify, BigCommerce), and assigned merchandising contacts.
    • Export reports to track changes, trends, or pending proposals.
  • Orders: Stay in control from order to invoice:
    • View all open orders and those requiring action.
    • Create purchase orders or return requests.
    • Manage backorders, cancellations, and late invoices.
    • Drill down with powerful filters and search.
  • Suppliers: Build and manage supplier relationships at scale:
    • Onboard new suppliers.
    • Track a supplier’s status and performance.
    • Configure workflows and product visibility.
  • Reports: Generate real-time insights to drive better decisions:
    • Sales performance dashboards showing top suppliers and products.
    • Detailed reports on orders, shipments, invoices, returns.
    • Export data as needed with customizable filters.

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Additional features

  • Integration & Automation: Connect fabric Dropship with your existing tools:
    • API support for syncing products, inventory, orders, shipments, invoices, returns, and more.
    • Webhooks enable real-time updates across systems.
  • Returns & Cancellations: Maintain customer satisfaction and supplier clarity:
    • Configure workflows, return allowances, and SLA windows.
    • Choose platform-managed or supplier-managed invoicing, depending on who generates the invoice for each transaction.
    • Define cancellation permissions and time limits.

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Integration Examples

The following examples highlight different use cases for fabric Dropship.

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Enforcing Strict Cancellation Rules to Protect Customer Experience

John Doe manages eCommerce operations at a major home goods retailer. One big challenge? Customers were getting frustrated by last-minute supplier cancellations. John needed tighter control. With fabric Dropship, John:
  • Disabled partial order cancellations for certain suppliers.
  • Set a strict 24-hour cancellation window.
  • Enabled automatic invoicing to ensure consistent billing practices.
Now, the retailer delivers a smoother experience—and reduces post-purchase churn.

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Reducing Oversells with Safety Stock Buffers

Jane Doe oversees merchandising for an online fashion marketplace. After a viral boost, they oversold a supplier’s items—resulting in hundreds of order cancellations. To avoid future mishaps, Jane enabled Dropship’s Safety Stock feature:
  • If a supplier lists 20 units, only 15 appear to customers.
  • The 5-unit buffer ensures availability even during stock updates or spikes.
Now, Marco’s team sells with confidence—even during sudden demand surges.

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Seamless Integration with Shopify

Jane Doe runs a fast-growing DTC skincare brand that also sells through retail partners. Her product catalog and inventory live in Shopify, but managing wholesale dropship orders was becoming a manual burden. With fabric Dropship’s Shopify integration:
  • Retailer purchase orders are automatically pushed into her Shopify store.
  • As Jane’s team fulfills orders in Shopify, shipment tracking syncs back to Dropship and the retailer—no need for double entry.
  • Inventory updates flow both ways, keeping stock levels accurate across channels.
Dropship turned her partner operations from a manual task into an automated, reliable workflow.