Procedure
- Click your business name in the menu at the top of the page in Dropship and click Jobs Report. The Jobs Report page is displayed.
- To view the details of a specific job, click its ID. The Inspect Job window is displayed.
Job Status Table
The Job Status page displays a table with the following information:Job status table
| Column Name | Description |
|---|---|
| ID | The unique system-generated job identifier. |
| Job | What job was triggered. |
| Started | The time the job was triggered in the following format MM/DD/YYYY + time. |
| Finished | The time the job finished in the following format MM/DD/YYYY + time. |
| Runtime | How long the job ran for. |
| # Success | The number of successful tasks that were present in the job. |
| # Errors | The number of errors that were present in the job. |
Searching, filtering, and sorting
To find a specific job, enter the ID for it in the search bar. You can also use the following filters in the Job Status page to refine the list:- Job: Filter by the Job such as Import Products, EDI, Shopify jobs, and more. Multiple job filters can be selected.
- Has Errors?: When set to Yes, this filter displays only jobs with errors present.
- Created At: Filter job statuses by creation date using preset ranges, such as Today, Last 7 days, Last 30 days, or a custom date range using the calendar menu.
Inspect Job Table
The Inspect Job window displays a table with the following information:| Column Name | Description |
|---|---|
| ID | The unique system-generated job identifier. |
| Job | What job was triggered. |
| Module | A brief description of the API used to trigger the event. |
| Started At | The time the job was triggered in the following format MM/DD/YYYY + time. |
| Finished At | The time the job finished in the following format MM/DD/YYYY + time. |
| Runtime | How long the job ran for. |
| Success | The number of successful tasks that were present in the job. |
| Errors | The number of errors that were present in the job. |
Errors
In some cases, it can be difficult to identify the cause of an error. For example, if both the #Success and #Error counters display 0, it may indicate a deeper issue that requires investigation. If you encounter this situation, contact fabric support and provide the following information to help them resolve the issue:- The Job ID related to the error.
- Your Vendor Name.
- Relevant product details, such as, the number of products added and date.