Process
- Click your account name in the top-right hand corner of the navigation bar. A dropdown menu is displayed.
- Click Job Reports. The Job Status window is displayed with the jobs status table.
- Click the job ID. The Inspect Job window is displayed. In the Errors field, a table of errors is provided with a message describing each error.
Standard filters
To find a specific job status, enter the ID for it in the search bar. You can also use the following filters in the Job Status page to refine the list:- Job: Filter by the Job such as Import Products, EDI, Shopify jobs, and more. Multiple job filters can be selected.
- Has Errors?: When set to Yes, this filter displays only jobs with errors present.
- Created At: Filter job statuses by creation date using preset ranges, such as Today, Last 7 days, Last 30 days, or a custom date range using the calendar menu.
Errors
In some cases, it can be difficult to identify the cause of an error. For example, if both the #Success and #Error counters display 0, it may indicate a deeper issue that requires investigation. If you encounter this situation, contact fabric support and provide the following information to help them resolve the issue:- The Job ID related to the error.
- Your Vendor Name.
- Relevant product details, such as, the number of products added and date.