To confirm that product imports, updates, inventory pushes, location are created, cancellations were successfully processed, and more, you can check the Jobs Report page in Dropship to review the status of a job.

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Process

  1. Click your account name in the top-right hand corner of the navigation bar.

    A dropdown menu is displayed.

  2. Click Job Reports.

    The Job Status window is displayed with the jobs status table.

  3. Click the job ID.

    The Inspect Job window is displayed.

    In the Errors field, a table of errors is provided with a message describing each error.

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Standard filters

To find a specific job status, enter the ID for it in the search bar. You can also use the following filters in the Job Status page to refine the list:

  • Job: Filter by the Job such as Import Products, EDI, Shopify jobs, and more. Multiple job filters can be selected.
  • Has Errors?: When set to Yes, this filter displays only jobs with errors present.
  • Created At: Filter job statuses by creation date using preset ranges, such as Today, Last 7 days, Last 30 days, or a custom date range using the calendar menu.

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Errors

In some cases, it can be difficult to identify the cause of an error. For example, if both the #Success and #Error counters display 0, it may indicate a deeper issue that requires investigation.

If you encounter this situation, contact fabric support and provide the following information to help them resolve the issue:

  • The Job ID related to the error.
  • Your Vendor Name.
  • Relevant product details, such as, the number of products added and date.

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Job status table

Column NameDescription
IDThe unique system-generated job identifier.
JobWhat job was triggered.
StartedThe time the job was triggered in the following format MM/DD/YYYY + time.
FinishedThe time the job finished in the following format MM/DD/YYYY + time.
RuntimeHow long the job ran for.
# SuccessThe number of successful tasks that were present in the job.
# ErrorsThe number of errors that were present in the job.

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Inspect job table

Column NameDescription
IDThe unique system-generated job identifier.
JobWhat job was triggered.
ModuleA brief description of the API used to trigger the event.
Started AtThe time the job was triggered in the following format MM/DD/YYYY + time.
Finished AtThe time the job finished in the following format MM/DD/YYYY + time.
RuntimeHow long the job ran for.
SuccessThe number of successful tasks that were present in the job.
ErrorsThe number of errors that were present in the job.