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Smart Order Routing

Smart Order Routing is a real-time simulation engine that continuously evaluates your fulfillment network performance and recommends optimizations. It improves speed, reduces split shipments, and lowers cost-to-serve—without any custom code or developer setup.

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Key capabilities

  • Fulfillment Health Score: Diagnose fulfillment efficiency across cost, speed, reliability, and split rate.
  • AI Recommendations: Get automated suggestions to improve fulfillment rule performance.
  • Parallel Simulations: Run up to three test scenarios against your live setup before deploying changes.
  • Dynamic Activation: Push optimized rules into production with one click.
  • Continuous Monitoring: Receive new insights as conditions and performance evolve.
Deployable in minutes using the Shopify Integration — no engineering support required.
For more information about Smart Order Routing, see the Smart Order Routing page.

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Dynamic Reallocation & Cancellation Rules

Introducing a flexible, low-code interface for configuring business logic to automatically handle fulfillment disruptions—like location outages, stock anomalies, or weather events.

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Key capabilities

  • Rule-Based Automation: Define logic that automatically reallocates orders or updates inventory.
  • Conditional Triggers: Match on event types, reason codes, or system signals.
Flexible Action Set:
  • Reallocate orders to alternate locations
  • Adjust location-level inventory
  • Temporarily suspend locations from routing logic
For more information about dynamic reallocation & cancellation rules, see the Reallocation and Cancellation Rules page.