Quickstart

❗️

OMS is now called Orders

Some of fabric's products are undergoing name changes. OMS is becoming Orders, but you may see the old name in some places as we make the transition.

Import orders and inventory, edit shipping information, and set up warehouses

Quick steps to building a centralized source of order, inventory, and warehouse information so that you can receive, track, and fulfill customer orders.

Import Orders

You can import orders by using the JSON template through the following endpoint: {{v2Fabric_url}}/api/v3/imports/templates?module=order.

Here is the sample format.

{
    "orderId": "o6245260196",
    "orderNumber": "329000016",
    "orderDate": "2023-07-06T14:51:39",
    "cancellationDate": "2023-07-13T14:40:41",
    "channelId": "WHBM",
    "cartId": null,
    "type": "WEB",
    "subType": "Domestic",
    "employeeId": "",
    "retail": {
        "locationNum": "831"
    },
    "orderSubTotal": 39.00,
    "originalSubTotal": 39.00,
    "orderDiscount": 13.00,
    "originalDiscounts": 13.00,
    "feeTotal": 7.95,
    "originalFeeTotal": 7.95,
    "taxTotal": 2.93,
    "appeasementTotal": 0.00,
    "originalTaxTotal": 2.93,
    "returnTotal": 0.00,
    "cancelTotal": 20.72,
    "invoiceTotal": 29.16,
    "orderTotal": 49.88,
    "originalOrderTotal": 49.88,
    "currency": "USD",
    "statusCode": "ORDER_SHIPPED",
    "statusDescription": "ORDER_SHIPPED",
    "attributes": {
        "createdDate": "2023-07-03T11:28:41",
        "isMigrated": true
    },
    "fees": [],
    "appeasements": [],
    "discounts": [],
    "customer": {
        "name": {
            "first": "ALICIA",
            "middle": null,
            "last": "KEYS"
        },
        "email": "[email protected]",
        "phone": {
            "number": "(239) 989-2599",
            "type": "MOBILE"
        },
        "userId": "web6531370051",
        "accountId": "7006544071",
        "employeeId": "",
        "company": null
    },
    "payments": [
        {
            "paymentCounter": 1,
            "paymentDate": "2023-07-06T14:51:39",
            "billToId": "pg6869250004",
            "paymentIdentifier": {
                "cardIdentifier": "8408",
                "expirationYear": "2024",
                "expirationMonth": "12",
                "paymentId": "pg6869250004",
                "fabricPaymentReference": "pg6869250004"
            },
            "paymentProvider": "CNP",
            "paymentToken": {
                "token": "5163704448768408",
                "paymentType": "MasterCard"
            },
            "paymentMethod": "creditCard",
            "authAmount": 49.88,
            "chargedAmount": 29.16,
            "refundAmount": 0.00,
            "currency": "USD",
            "conversion": 1,
            "paymentStatus": "AUTHORIZED",
            "billToAddress": {
                "name": {
                    "first": "Alicia",
                    "middle": null,
                    "last": "Keys"
                },
                "email": "[email protected]",
                "phone": {
                    "number": "(239) 989-2599",
                    "type": "MOBILE"
                },
                "address1": "465 PARK DR",
                "address2": "",
                "address3": null,
                "address4": null,
                "city": "Chicago",
                "state": "IL",
                "country": "USA",
                "postalCode": "60611",
                "type": null,
                "latitude": null,
                "longitude": null
            },
            "attributes": {
                "requestedDate": "2023-07-06T18:51:40",
                "expirationMonth": "12",
                "expirationYear": "2024",
                "referenceId": "",
                "authCode": "00",
                "authExpirationDate": "2023-07-13T14:51:40",
                "softDecline": "",
                "payerId": "",
                "paypalToken": "",
                "_comment": "Fields related to amazon pay",
                "authorizedAmount": "",
                "captureAmount": "",
                "captureCurrencyCode": "",
                "captureReferenceId": "",
                "amazonAuthorizationId": "",
                "amazonOrderReferenceId": "",
                "authorizationCurrencyCode": "",
                "authorizationReferenceId": "",
                "captureNow": null,
                "sellerAuthorizationNote": null,
                "softDescriptor": null,
                "sellerCaptureNote": null,
                "transactionTimeout": null,
                "amazonCaptureId": "",
                "refundAmount": null,
                "refundCurrencyCode": null,
                "refundReferenceId": null,
                "sellerRefundNote": null,
                "_comment1": "Fields related to credit card",
                "cnpTxnId": "ps744430005",
                "accountNumber": null,
                "cardType": "MasterCard",
                "checkoutId": null,
                "expirationDate": "12-2024",
                "omniToken": "5163704448768408",
                "orderSource": "creditCard",
                "payPageRegId": "5163704448768408",
                "_comment2": "Fields related to gift card",
                "paymentRequests": [
                    {
                        "transactionId": "",
                        "paymentId": "",
                        "customProperties": null,
                        "gatewaySettings": null,
                        "cardDetails": {
                            "giftCardNumber": "",
                            "giftCardPin": ""
                        },
                        "amount": 49.88,
                        "transactionTimestamp": "2023-07-06T18:51:40",
                        "paymentMethod": "",
                        "gatewayId": null
                    }
                ],
                "_comment3": "Fields related to AfterPay",
                "token": "",
                "afterPayOrderNumber": "",
                "tenderTypeId": "51",
                "invoiceNumber": null
            },
            "partialCapture": false,
            "finalCapture": true
        }
    ],
    "returns": [],
    "items": [
        {
            "lineItemId": "ci1200107460004",
            "lineItemNumber": "1",
            "itemId": null,
            "sku": "403000669695",
            "channelId": "WHBM",
            "title": "Essential Camisole",
            "type": "WEB_SHIP",
            "isBackorder": false,
            "isPreorder": false,
            "orderedQuantity": "1",
            "backOrderedQuantity": 0,
            "pendingShippedQuantity": 0,
            "pendingShippedBackOrderQuantity": null,
            "shippedQuantity": 0,
            "deliveredQuantity": 0,
            "invoiceQuantity": 0,
            "cancelledQuantity": 1,
            "pendingReturnQuantity": 0,
            "processingReturnQuantity": 0,
            "rejectedReturnQuantity": 0,
            "returnedQuantity": 0,
            "reshippedQuantity": 0,
            "quantityInStatus": {
                "created": 0,
                "pendingShipped": 0,
                "shipped": 0,
                "returned": 0,
                "cancelled": 1,
                "hold": 0,
                "delivered": 0
            },
            "shipToId": "sg6759140002",
            "itemUnitPrice": 26,
            "itemSubTotal": 26.00,
            "originalItemSubTotal": 26.00,
            "itemFeeTotal": null,
            "originalFeeTotal": 0.00,
            "itemShippingTotal": null,
            "originalShippingTotal": null,
            "appeasementTotal": null,
            "itemDiscountsTotal": 6.50,
            "originalDiscounts": 6.50,
            "itemTaxTotal": 1.22,
            "originalTaxTotal": 1.22,
            "itemTotal": 20.72,
            "originalItemTotal": 20.72,
            "outstandingItemTotal": null,
            "originalOutstandingItemTotal": null,
            "invoiceTotal": 0.00,
            "currency": "USD",
            "associateId": "",
            "fees": [],
            "appeasements": null,
            "returns": [],
            "taxCode": "140318411",
            "taxDetail": [
                {
                    "type": "CITY",
                    "value": 0.00
                },
                {
                    "type": "COUNTY",
                    "value": 0.00
                },
                {
                    "type": "STATE",
                    "value": 1.22
                },
                {
                    "type": "COUNTRY",
                    "value": 0.00
                },
                {
                    "type": "DISTRICT",
                    "value": 0.00
                },
                {
                    "type": "OTHER",
                    "value": 0.00
                }
            ],
            "discounts": [
                {
                    "quantity": 1,
                    "amount": 6.50,
                    "unit": null,
                    "value": 50.00,
                    "promoId": "promo11269332",
                    "promoCode": null,
                    "promoTitle": "WHBM ‐ BOGO 50% off Full Priced Foundations cat3930003 ‐ USA/CAN/INTL - GLOBAL - ATG10",
                    "type": "BOGO Type Discount - Percent Off",
                    "invoiceQuantity": 0,
                    "returnQuantity": 0,
                    "cancelQuantity": 1
                }
            ],
            "attributes": {
                "style": "300106834",
                "colorCode": "100",
                "colorDescription": "White",
                "size": "S",
                "giftMessage": [
                    {
                        "giftTo": "",
                        "giftFrom": "",
                        "giftMessage": "",
                        "giftBox": "false",
                        "giftWrap": "false",
                        "giftBoxPrice": ""
                    }
                ],
                "isDonation": false,
                "isGiftCard": false,
                "isFinalSale": false,
                "effectiveTaxRate": 0.0625,
                "image": null
            },
            "exchangeQuantity": 0,
            "refundAmount": 0.00,
            "cancelledAmount": 20.72,
            "lineOrderStatus": "CANCELLED",
            "gifting": false,
            "donation": false
        },
        {
            "lineItemId": "ci1200107460005",
            "lineItemNumber": "2",
            "itemId": null,
            "sku": "403000669695",
            "channelId": "WHBM",
            "title": "Essential Camisole",
            "type": "WEB_SHIP",
            "isBackorder": false,
            "isPreorder": false,
            "orderedQuantity": "1",
            "backOrderedQuantity": 0,
            "pendingShippedQuantity": 0,
            "pendingShippedBackOrderQuantity": null,
            "shippedQuantity": 1,
            "deliveredQuantity": 0,
            "invoiceQuantity": 1,
            "cancelledQuantity": 0,
            "pendingReturnQuantity": 0,
            "processingReturnQuantity": 0,
            "rejectedReturnQuantity": 0,
            "returnedQuantity": 0,
            "reshippedQuantity": 0,
            "quantityInStatus": {
                "created": 0,
                "pendingShipped": 0,
                "shipped": 1,
                "returned": 0,
                "cancelled": 0,
                "hold": 0,
                "delivered": 0
            },
            "shipToId": "sg6758960005",
            "itemUnitPrice": 26,
            "itemSubTotal": 26.00,
            "originalItemSubTotal": 26.00,
            "itemFeeTotal": null,
            "originalFeeTotal": 0.00,
            "itemShippingTotal": null,
            "originalShippingTotal": null,
            "appeasementTotal": null,
            "itemDiscountsTotal": 6.50,
            "originalDiscounts": 6.50,
            "itemTaxTotal": 1.22,
            "originalTaxTotal": 1.22,
            "itemTotal": 20.72,
            "originalItemTotal": 20.72,
            "outstandingItemTotal": null,
            "originalOutstandingItemTotal": null,
            "invoiceTotal": 20.72,
            "currency": "USD",
            "associateId": "",
            "fees": [],
            "appeasements": null,
            "returns": [],
            "taxCode": "140318411",
            "taxDetail": [
                {
                    "type": "CITY",
                    "value": 0.00
                },
                {
                    "type": "COUNTY",
                    "value": 0.00
                },
                {
                    "type": "STATE",
                    "value": 1.22
                },
                {
                    "type": "COUNTRY",
                    "value": 0.00
                },
                {
                    "type": "DISTRICT",
                    "value": 0.00
                },
                {
                    "type": "OTHER",
                    "value": 0.00
                }
            ],
            "discounts": [
                {
                    "quantity": 1,
                    "amount": 6.50,
                    "unit": null,
                    "value": 50.00,
                    "promoId": "promo11269332",
                    "promoCode": null,
                    "promoTitle": "WHBM ‐ BOGO 50% off Full Priced Foundations cat3930003 ‐ USA/CAN/INTL - GLOBAL - ATG10",
                    "type": "BOGO Type Discount - Percent Off",
                    "invoiceQuantity": 1,
                    "returnQuantity": 0,
                    "cancelQuantity": 0
                }
            ],
            "attributes": {
                "style": "300106834",
                "colorCode": "100",
                "colorDescription": "White",
                "size": "S",
                "giftMessage": [
                    {
                        "giftTo": "",
                        "giftFrom": "",
                        "giftMessage": "",
                        "giftBox": "false",
                        "giftWrap": "false",
                        "giftBoxPrice": ""
                    }
                ],
                "isDonation": false,
                "isGiftCard": false,
                "isFinalSale": false,
                "effectiveTaxRate": 0.0625,
                "image": null
            },
            "exchangeQuantity": 0,
            "refundAmount": 0.00,
            "cancelledAmount": 0.00,
            "lineOrderStatus": "SHIPPED",
            "gifting": false,
            "donation": false
        }
    ],
    "shipInfo": [
        {
            "shipToId": "sg6758960005",
            "taxCode": "140318411",
            "locationNum": "",
            "pickup": [],
            "shipToAddress": {
                "name": {
                    "first": "Alicia",
                    "middle": null,
                    "last": "Keys"
                },
                "email": "[email protected]",
                "phone": {
                    "number": "(239) 989-2599",
                    "type": "MOBILE"
                },
                "address1": "465 PARK DR",
                "address2": "",
                "address3": "",
                "address4": null,
                "city": "Chicago",
                "state": "IL",
                "country": "USA",
                "postalCode": "60611",
                "type": null,
                "latitude": null,
                "longitude": null
            },
            "taxDetail": [
                {
                    "type": "CITY",
                    "value": 0.00
                },
                {
                    "type": "COUNTY",
                    "value": 0.00
                },
                {
                    "type": "STATE",
                    "value": 0.49
                },
                {
                    "type": "COUNTRY",
                    "value": 0.00
                },
                {
                    "type": "DISTRICT",
                    "value": 0.00
                },
                {
                    "type": "OTHER",
                    "value": 0.00
                }
            ],
            "discounts": [],
            "shipMethod": "Parcel Post Delivery",
            "shipToType": "SHIP_TO_ADDRESS",
            "shipToPrice": 7.95,
            "shipToDiscount": 0,
            "shipToTaxTotal": 0.49,
            "shipmentInstructions": null,
            "giftMessage": [],
            "isInvoiced": true
        },
        {
            "shipToId": "sg6759140002",
            "taxCode": "140318411",
            "locationNum": "",
            "pickup": [],
            "shipToAddress": {
                "name": {
                    "first": "Alicia",
                    "middle": null,
                    "last": "Keys"
                },
                "email": "[email protected]",
                "phone": {
                    "number": "(239) 989-2599",
                    "type": "MOBILE"
                },
                "address1": "465 PARK DR",
                "address2": "",
                "address3": "",
                "address4": null,
                "city": "Chicago",
                "state": "IL",
                "country": "USA",
                "postalCode": "60611",
                "type": null,
                "latitude": null,
                "longitude": null
            },
            "taxDetail": [
                {
                    "type": "CITY",
                    "value": 0.00
                },
                {
                    "type": "COUNTY",
                    "value": 0.00
                },
                {
                    "type": "STATE",
                    "value": 0.49
                },
                {
                    "type": "COUNTRY",
                    "value": 0.00
                },
                {
                    "type": "DISTRICT",
                    "value": 0.00
                },
                {
                    "type": "OTHER",
                    "value": 0.00
                }
            ],
            "discounts": [],
            "shipMethod": "Parcel Post Delivery",
            "shipToType": "SHIP_TO_ADDRESS",
            "shipToPrice": 7.95,
            "shipToDiscount": 0,
            "shipToTaxTotal": 0.49,
            "shipmentInstructions": null,
            "giftMessage": [],
            "isInvoiced": true
        }
    ],
    "auditLogs": [
        {
            "lineItemId": "ci1200107460004",
            "auditType": "cancel",
            "source": "SFSC",
            "reasonCode": "UN",
            "sku": "403000669695",
            "quantity": 1,
            "updatedFields": []
        }
    ],
    "notes": [
        {
            "user": "Joel LP",
            "notes": "[CH]fraudcodesareremoved",
            "timestamp": "2023-07-06T15:57:23"
        }
    ],
    "createdAt": "2023-07-03T11:28:41",
    "updatedAt": "2023-07-13T14:40:41"
}
{
    "orderId": "o6246310006",
    "orderNumber": "329000053",
    "orderDate": "2023-07-13T06:08:58",
    "cancellationDate": "",
    "channelId": "WHBM",
    "cartId": null,
    "type": "WEB",
    "subType": "Domestic",
    "employeeId": "",
    "retail": {
        "locationNum": "831"
    },
    "orderSubTotal": 104.00,
    "originalSubTotal": 104.00,
    "orderDiscount": 26.00,
    "originalDiscounts": 26.00,
    "feeTotal": 7.95,
    "originalFeeTotal": 7.95,
    "taxTotal": 7.00,
    "appeasementTotal": 0.00,
    "originalTaxTotal": 7.00,
    "returnTotal": -46.80,
    "cancelTotal": 0.00,
    "invoiceTotal": 118.95,
    "orderTotal": 118.95,
    "originalOrderTotal": 118.95,
    "currency": "USD",
    "statusCode": "ORDER_PARTIALLY_RETURNED",
    "statusDescription": "ORDER_PARTIALLY_RETURNED",
    "attributes": {
        "createdDate": "2023-07-13T06:06:22",
        "isMigrated": true
    },
    "fees": [],
    "appeasements": [],
    "discounts": [],
    "customer": {
        "name": {
            "first": "ALICIA",
            "middle": null,
            "last": "KEYS"
        },
        "email": "[email protected]",
        "phone": {
            "number": "(239) 989-2599",
            "type": "MOBILE"
        },
        "userId": "web6531370051",
        "accountId": "7006544071",
        "employeeId": "",
        "company": null
    },
    "payments": [
        {
            "paymentCounter": 1,
            "paymentDate": "2023-07-13T06:08:58",
            "billToId": "pg6869860003",
            "paymentIdentifier": {
                "cardIdentifier": "8408",
                "expirationYear": "2024",
                "expirationMonth": "12",
                "paymentId": "pg6869860003",
                "fabricPaymentReference": "pg6869860003"
            },
            "paymentProvider": "CNP",
            "paymentToken": {
                "token": "5163704448768408",
                "paymentType": "MasterCard"
            },
            "paymentMethod": "creditCard",
            "authAmount": 118.95,
            "chargedAmount": 118.95,
            "refundAmount": -44.20,
            "currency": "USD",
            "conversion": 1,
            "paymentStatus": "AUTHORIZED",
            "billToAddress": {
                "name": {
                    "first": "Alicia",
                    "middle": null,
                    "last": "Keys"
                },
                "email": "[email protected]",
                "phone": {
                    "number": "(239) 989-2599",
                    "type": "MOBILE"
                },
                "address1": "465 PARK DR",
                "address2": "",
                "address3": null,
                "address4": null,
                "city": "Chicago",
                "state": "IL",
                "country": "USA",
                "postalCode": "60611",
                "type": null,
                "latitude": null,
                "longitude": null
            },
            "attributes": {
                "requestedDate": "2023-07-13T10:09:00",
                "expirationMonth": "12",
                "expirationYear": "2024",
                "referenceId": "83992032080169187",
                "authCode": "00",
                "authExpirationDate": "2023-07-20T06:08:59",
                "softDecline": "",
                "payerId": "",
                "paypalToken": "",
                "_comment": "Fields related to amazon pay",
                "authorizedAmount": "",
                "captureAmount": "",
                "captureCurrencyCode": "",
                "captureReferenceId": "",
                "amazonAuthorizationId": "",
                "amazonOrderReferenceId": "",
                "authorizationCurrencyCode": "",
                "authorizationReferenceId": "",
                "captureNow": null,
                "sellerAuthorizationNote": null,
                "softDescriptor": null,
                "sellerCaptureNote": null,
                "transactionTimeout": null,
                "amazonCaptureId": "",
                "refundAmount": null,
                "refundCurrencyCode": null,
                "refundReferenceId": null,
                "sellerRefundNote": null,
                "_comment1": "Fields related to credit card",
                "cnpTxnId": "ps744690003",
                "accountNumber": null,
                "cardType": "MasterCard",
                "checkoutId": null,
                "expirationDate": "12-2024",
                "omniToken": "5163704448768408",
                "orderSource": "creditCard",
                "payPageRegId": "5163704448768408",
                "_comment2": "Fields related to gift card",
                "paymentRequests": [
                    {
                        "transactionId": "",
                        "paymentId": "",
                        "customProperties": null,
                        "gatewaySettings": null,
                        "cardDetails": {
                            "giftCardNumber": "",
                            "giftCardPin": ""
                        },
                        "amount": 118.95,
                        "transactionTimestamp": "2023-07-13T10:09:00",
                        "paymentMethod": "",
                        "gatewayId": null
                    }
                ],
                "_comment3": "Fields related to AfterPay",
                "token": "",
                "afterPayOrderNumber": "",
                "tenderTypeId": "51",
                "invoiceNumber": null
            },
            "partialCapture": false,
            "finalCapture": true
        }
    ],
    "returns": [
        {
            "returnRequestCounter": 1,
            "shipmentId": null,
            "shipmentLineItemId": null,
            "shipmentQuantity": 1,
            "totalRefundAmount": -46.80,
            "invoicedAmount": -46.80,
            "fees": [
                {
                    "type": "FEE",
                    "value": 5.20,
                    "name": "REFUND_FEE",
                    "reason": null
                }
            ],
            "refunds": [
                {
                    "type": "FEE",
                    "value": 0.00,
                    "name": "SHIPPING_REFUND",
                    "reason": null
                }
            ]
        }
    ],
    "items": [
        {
            "lineItemId": "ci1200107489007",
            "lineItemNumber": "1",
            "itemId": null,
            "sku": "403000669688",
            "channelId": "WHBM",
            "title": "Essential Camisole",
            "type": "WEB_SHIP",
            "isBackorder": false,
            "isPreorder": false,
            "orderedQuantity": "1",
            "backOrderedQuantity": 0,
            "pendingShippedQuantity": 0,
            "pendingShippedBackOrderQuantity": null,
            "shippedQuantity": 1,
            "deliveredQuantity": 0,
            "invoiceQuantity": 1,
            "cancelledQuantity": 0,
            "pendingReturnQuantity": 0,
            "processingReturnQuantity": 0,
            "rejectedReturnQuantity": 0,
            "returnedQuantity": 1,
            "reshippedQuantity": 0,
            "quantityInStatus": {
                "created": 0,
                "pendingShipped": 0,
                "shipped": 1,
                "returned": 1,
                "cancelled": 0,
                "hold": 0,
                "delivered": 0
            },
            "shipToId": "sg6759590006",
            "itemUnitPrice": 26,
            "itemSubTotal": 26.00,
            "originalItemSubTotal": 26.00,
            "itemFeeTotal": null,
            "originalFeeTotal": 0.00,
            "itemShippingTotal": null,
            "originalShippingTotal": null,
            "appeasementTotal": null,
            "itemDiscountsTotal": 5.20,
            "originalDiscounts": 5.20,
            "itemTaxTotal": 1.30,
            "originalTaxTotal": 1.30,
            "itemTotal": 22.10,
            "originalItemTotal": 22.10,
            "outstandingItemTotal": null,
            "originalOutstandingItemTotal": null,
            "invoiceTotal": 22.10,
            "currency": "USD",
            "associateId": "",
            "fees": [],
            "appeasements": null,
            "returns": [
                {
                    "returnRequestCounter": 1,
                    "shipmentId": "sg6759590006",
                    "shipmentLineItemId": "ci1200107489007",
                    "shipmentQuantity": 1,
                    "refundAmount": -20.80,
                    "reasonCode": "05",
                    "invoicedAmount": -20.80,
                    "returnsCreatedAt": "2023-07-13T11:56:36",
                    "fees": [
                        {
                            "type": "FEE",
                            "name": "Discount",
                            "reason": null,
                            "value": 5.20
                        }
                    ],
                    "refunds": [
                        {
                            "type": "ITEM",
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    ],
    "shipInfo": [
        {
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            "discounts": [],
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}

Add Shipping Information

From the Orders page, find and click on the order you would like to modify.

Click the checkbox next to an item that’s ready to be shipped, and then click Add tracking number. Choose the Shipment provider and enter the Tracking number and Quantity.

OMS - add shipping information

Import Inventory

Select Inventory in the left column and click the Import button at the top of the page.

Follow the steps outlined in the Import Orders section above.

OMS - import inventory

Edit Items

Click on an item in the table on Inventory screen to view additional information.

Use the Select Warehouse drop-down menu to view the available, reserved, and in-transit numbers for the product by specific warehouse facility.

OMS - edit items

Set up a Warehouse

Select Warehouse in the left column and click Add Warehouse at the top of the page.

In the modal window that appears, fill out the warehouse’s information and fulfillment rules.

OMS - add a warehouse