Products is a centralized source for all salable item information.


PIM is now called Products

Some of fabric's products are undergoing name changes. PIM is becoming Products, but you may see the old name in some places as we make the transition.

Products enables merchants to build a centralized source of product information. Data can be imported from different sources such as databases or flat files. Item descriptions can be enhanced, validated and refined with business rules and then distributed externally to various channels.


Copilot is the primary interface for working with fabric applications. You will need an active account, including an account ID, to access Copilot. Contact your Copilot Admin or Customer Success representative to obtain these credentials.

aNote: Before any items are entered or imported, Products must be configured to classify and categorize your products.

  • The first step is to create the required attributes list to define the basic product characteristics and then configure the attribute mapping.
  • The second step is to create a hierarchy to organize each product in the catalog. 

Launching Products

To launch Products, log in to your Copilot account and select Products from the top menu bar on the Home page.

Copilot - home screen


Products is divided into 5 separate sections and related subsections accessible from the left menu

Catalog - view list of all goods and services and combine into groups sold together

Attributes - declare and assign properties for each record in Products

Hierarchies - group items together into multiple assortments

Settings - configure the properties available to assign each record

PIM - landing page