Orders
Visualize the information needed to manage all aspects of your dropship orders across all connected suppliers.
To navigate to the Orders dashboard, login to the Dropship Platform and click Orders on the top menu bar.
Orders dashboard
The Orders dashboard consists of three main sections that make it easy to quickly view all information associated with dropship orders. They’re Open Orders, Reports, and Require Attention.
Clicking on any of the pre-filtered lists or reports within each of the main sections of the Orders dashboard provides a list view of all orders that fit within the pre-filtered criteria.
Open orders
Open Orders contains four pre-filtered lists:
| List | Description |
|---|---|
| Open Orders | A list of all open orders |
| Current Orders | A list of open orders that are within your fulfillment SLA. |
| Past Fulfillment SLA | A list of open orders that are past your fulfillment SLA. |
| Late Invoices | A list of open orders that have shipments but remain open due to missing invoices. |
Reports
Reports contains pre-filtered reports for various order details.
| Report | Description |
|---|---|
| Orders with New Messages | A report with the latest order notes from your partners. |
| Shipments & Tracking | A report containing information for shipments & tracking numbers. |
| Returns | A report containing information on returns and RMAs. |
| Invoices | A report containing all invoices from your suppliers. |
Require attention
Require Attention contains two pre-filtered lists to manage cancellations and backorders.
| Name | Description |
|---|---|
| New Cancels | A list of cancellations that require acknowledgement by you, the retailer. |
| New Backorders | A list of orders that contain items that the supplier has marked as backordered. |
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