BigCommerce Integration

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Initial Setup

To access Integrations, click on your account name in the menu at the top of the page. In the dropdown that appears, select Retailer Settings. On the Retailer Settings page, find and click on the Integrations tile.

On the Integrations page, click on the Add Integration button at the top-right of the page. In the Add Integration popup that appears, click the Add button in the BigCommerce tile.

You will be prompted to fill out your BigCommerce Store Identifier and Store Token. When finished, click the Add Integration button.

After successful authorization, BigCommerce will show up on the list of the integrations in the Integrations section of Dropship.

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Configuration

On the Integrations page, find and click on the Options button to the right of the BigCommerce logo and select Configuration from the dropdown. The Configuration page allows you to make changes related to how order and transaction information is shared between Dropship and BigCommerce.

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Configure Webhooks

Choose whether or not to enable webhooks for Orders, Inventory, or Fulfillment.

• Orders: With the orders integration enabled, fabric can automatically send purchase orders from your supplier partners directly to your BigCommerce account. Enabling this integration means that orders from ALL of your supplier connections in fabric will flow through this integration.
• Inventory: Dropship requires frequent inventory updates to reduce cancellations due to stockouts. The BigCommerce integration can sync inventory with Dropship automatically. Turn this integration off if you would prefer to update inventory manually.
• Fulfillment: Dropship requires frequent order fulfillment updates to track orders. Our BigCommerce integration can sync order fulfillment with Dropship automatically. Turn this integration off if you would prefer to update order fulfillment manually.

Note: You can enable and disable these webhooks at any time.

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Webhook History

On the Integrations page, find and click on the Options button to the right of the BigCommerce logo and select Webhook History from the dropdown.

The Webhook History page shows details of all the events that have been captured by Dropship from your BigCommerce store:

• ID: The ID of the webhook as captured by Dropship.
• Topic: The topic that was captured as part of the webhook.
• Status: The status of the webhook (success or failure).
• Payload: The data that was sent in the webhook payload.
• Received: The timestamp of when the webhook was captured. This is in the user’s local time zone.

Use the Filter feature at the top of the table to adjust the webhook information you see.