Overview
Use the Order Settings menu to manage order attributes, shipping methods, policies, alerts, backorders, and preorders.
Order Attributes
Order attributes let you create a range of custom attributes you can apply to Orders, Invoices, Locations, Networks, and more. For example, you could create a custom attribute that would allow customers to select gift wrapping at checkout.
Shipping Methods
Shipping methods determine how products are delivered to your customers. Examples of shipping methods include domestic, international, free shipping, and express delivery.
Backorder & Preorders
Backorders are defined as orders for products that are not currently available for fulfillment.
Preorders are defined as orders for products that are not yet released.
Policies
Policies allow you to define how your business processes returns, cancellations, and exchanges.
Alerts
The Order Alerts setup page displays an overview of the currently configured order alerts. Order alerts are used to monitor trailing metrics that can affect revenue and efficiency such as returns, cancellations, reorder rates, payment failures, and more.
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