Product Management

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Browse your catalog

To view the items in your current catalog and their inventory levels, select Browse Products & Inventory from the Products dashboard.

On the Items page, you have options to filter the view based on several criteria by selecting Filter.

To find any instance of a particular item, use the Search function.

To create a file with the information currently in view, select the Export dropdown and choose the option you require. A download link will arrive at the email address of the account you are using in 5-10 minutes.

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Error Handling

• Ruleset Error Report: Each proposal’s compatibility check returns an Error Report file. This report includes all SKUs and an itemized list of errors corresponding to them.

• Ruleset Failure Report: A separate file is generated for items that encountered errors during the compatibility check. You can address these specific items and re-import them without re-processing the entire proposal.

Here you will be able to review all failing attributes (requirements) with instructions on how to resolve them.

• Fix it myself: This option allows your team to resolve the compatibility issues yourself. Your team will need to make the necessary corrections to the failing attributes on the file used to create the proposals. Once corrections have been made to the existing file, you can select the “I want to fix it myself” button to re-import the same file (with corrections) to the affected proposals to clear compatibility issues.

• Get help from fabric: This option allows your team to submit a request to the Dropship Product Onboarding team for further assistance. Once the product onboarding team has received your request, they will begin reviewing the affected proposal to help clear compatibility errors and enrich product data.

Once compatibility is passing on your proposal, you can proceed to Submit for Approval, which will notify the retailer that there is a proposal to review.