Key Features
Dropship Products allows suppliers to take the following actions:- Review product attributes, inventory levels, and pricing.
- Submit proposals for new or updated products.
- Approve or reject retailer-driven import requests.
- Import product and inventory data from spreadsheets or Shopify.
- Perform bulk updates or corrections using catalog utilities.
Browse & Export section
The Browse & Export section is divided into two categories: Browse Products & Inventory and Browse Offers.Browsing products and inventory
The Items page allows you to browse supplier catalogs at the product level. You can use various filters on the Items page to quickly narrow down search results for easier browsing.| Filter | Description |
|---|---|
| Connection | Filter by retailer connection. Each connection represents a merchant partner. |
| Updated At | Filter by the most recent date the item was updated. |
| Created At | Filter by the date the item was first created in Dropship. |
| Retailer SKU Assigned | Filter by the date a retailer-specific SKU was created or assigned. |
| Has Retailer SKU Set? | Filter by whether a retailer SKU has been assigned to the item. |
| In Stock? | Filter by whether the item currently has available inventory. |
| Is Discounted? | Filter by whether the item has been marked as discounted. |
| Supplier Last Updated | Filter by the last date the supplier made an update to the item. |
| Is Synced to Shopify | Filter by whether the item is currently synced to a connected Shopify store. |
| Is Synced to BigCommerce | Filter by whether the item is currently synced to a connected BigCommerce store. |
| Is Synced to WooCommerce | Filter by whether the item is currently synced to a connected WooCommerce store. |
| Is Synced to ShipStation | Filter by whether the item is currently synced to a connected ShipStation account. |
Browsing offers
The Offers page allows you to review item costs and pricing. You can use various filters on the Offers page to quickly narrow down search results for easier browsing.| Filter | Description |
|---|---|
| Connection | Filter by retailer connection. Each connection represents a merchant partner. |
| Acknowledged? | Filter by whether the offer has been acknowledged by the merchant. |
| Updated At | Filter by the most recent date the offer was updated. |
Merchandise Section
The Merchandise section enables product submission and collaboration workflows between you and your retailer partners.- Submit New Proposal: Introduce new products by submitting a merchandising proposal to one or more connected retailers.
- Review Existing Proposals: Monitor the status of your proposals, including approvals, rejections, and publication readiness.
- Review Import Requests: Approve or reject product data import requests submitted by retailers. This is typically used when merchants enrich your product listings with merchant-specific attributes.
Import Section
The Import section has multiple tools to add, update, and manage product data in Dropship.- Update Inventory: Upload a spreadsheet to update inventory levels across your catalog.
- Import from Shopify: Sync products directly from your connected Shopify store.
- Import or Update Products from File: Use a downloadable template to add or update product and variant attributes.
- Catalog Utilities: Import offers, revoke merchant permissions, and delete items from your catalog.
Updating product information
The process for updating product information depends on how your merchant partner manages merchandising. Always confirm with your merchant partner before making changes.-
Import requests:
- Work directly with your merchant partner to update product data on their end.
- If you also want to reflect those changes in Dropship, you can import a product file into your account.
- To update a SKU, edit the SKU on the individual item directly in the platform.
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Proposals:
- Submit a cost update proposal for cost changes.
- For other product data (descriptions, images, attributes), confirm with your merchant partner whether they want updates through a proposal in fabric or handled externally.
Contact your merchant partner first for clarification and confirmation before making product updates in fabric.
Updating inventory
Update your inventory levels in Dropship by uploading a CSV file of the current numbers.The frequency of inventory updates depends on your merchant partner. Most merchants expect inventory to be updated as frequently as possible to reduce oversells and cancellations.