Use the inventory tools in Dropship to update stock levels for your products. You can update inventory manually for individual items or upload a CSV file to update inventory in bulk.

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Updating Inventory for a Single Item

  1. From the top menu in Dropship, click Products.

The Products dashboard is displayed.

  1. Click Browse Products & Inventory.

The Items page is displayed.

  1. Click the name of the item you want to update.

The Item Detail page is displayed.

  1. Click Update Inventory.

The Update Item Inventory window is displayed. The Location section lists all of your configured locations.

  1. Find the location you want to update and enter the new quantity in the corresponding On Hand field.

  2. Click Update Inventory.

The inventory is updated.

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Updating Inventory in Bulk

Updating inventory in bulk involves uploading a CSV file into Dropship that has the correct inventory numbers.

Your merchant partners create templates of these CSV files that are available to download during the updating process.

Since each merchant controls the structure of their inventory update CSV templates, column headers, required fields, and accepted values may vary across merchants. To ensure your proposal is accepted and processed correctly:

  • Always use the template provided by the merchant. Don’t reuse templates from other merchants or modify the column headers.
  • Don’t rename, remove, or reorder columns.
  • Fill out all required fields as defined by the merchant.
  • Contact your merchant partner if you’re unsure how to fill out a field, or if you’re working with a template that lacks formatting guidance.

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Procedure

  1. From the top menu in Dropship, click Products.

The Products dashboard is displayed.

  1. Click Update Inventory.

The Import Inventory page is displayed.

  1. In the Select Template field, select a template.

  2. (Optional) To download the CSV template, click Download Empty Template.

The file is downloaded.

  1. To import your CSV file, do one of the following:
  • Drag and drop the file into the window.
  • Click anywhere inside the box to select a file from your computer.
  1. Click Begin Import.

Once your file is uploaded, a Completed status will appear. If there are any issues, an error message will appear with guidance on how to fix the problem.

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Video: Updating inventory