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Use the import tool in Dropship Suppliers to upload tracking numbers for multiple orders at once with a formatted CSV file.

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CSV File Guidelines

  • Tracking numbers can be imported using CSV files exclusively.
  • fabric recommends downloading the template file to serve as a guide when creating your own CSV file for import, minimizing errors during the process.

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CSV Data Formatting

To avoid errors, make sure your import file matches the required template format exactly.

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Procedure

  1. From the top menu in Dropship, click Orders. The Orders dashboard is displayed.
  2. Click the More button and click Import Tracking Numbers. The import window appears.
  3. (Optional) To download the template, click import template.
  4. To import a CSV file, do one of the following:
    • Drag and drop the file into the window.
    • Click anywhere inside the box to select a file from your computer.
  5. Click Schedule Import.
The import is scheduled. Most imports begin processing immediately. Please allow 10-20 minutes for your import to complete.

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Checking the import Status

When the import is finished, the import window automatically switches to the Check Import Status tab, which shows whether or not the import was completed successfully. If the import fails, fix any errors listed in the Error Logs field and retry the import.