Procedure
- From the top menu in Dropship, click Orders. The Orders dashboard is displayed.
- Click the type of order you wish to register tracking for. You can select from Open Orders, *Current Orders, or Past Fulfillment SLA. The Orders page is displayed.
- Click the PO # for the order you wish to print labels for. The Order Detail page is displayed.
- In the Fulfill Items dropdown, select Print Shipping Labels.
- To set the warehouse the order is fulfilled from, in the Ship From field, select a warehouse.
- In the Carrier Account field, select a carrier account.
- In the Carrier Service field, select a shipping method.
- In the Items field, select the number of items to fill.
-
To input the package’s dimensions, in the Package & Weight section, do one of the following:
- In the Package Template field, select a package template your retailer partner created.
- Manually enter the weight, height, and length in the W, H, and L fields.
- In the Unit field, select the unit of measurement.
- In the Total Weight (including package) field, enter the total weight of the package and select the unit.
- Click Create Label.
If the Ship To Address on the order is for an international shipping address, the supplier is responsible for generating the shipping label externally from fabric and registering the shipment details within fabric once available or shipped. For more information, see Registering Tracking Numbers for Shipments.
Editing tracking numbers
If you need to update the tracking number of a previously submitted shipment, do the following:- From the top menu in Dropship, click Orders. The Orders dashboard is displayed.
-
Click any of the options under Open Orders.
The Orders page is displayed.
If you need to edit a completed order, click Completed.
- Click on the order’s PO number. The Order Detail page is displayed.
- In the Tracking Numbers section, click the ellipsis next to the shipment that needs to be edited.
- Click Edit Tracking Number. The Edit Tracking Number window is displayed.
- Enter a new tracking number.
- Click Save.
It is a best practice to notify your merchant partner of the tracking number change.
