Orders
Overview
The Orders dashboard for Dropship Suppliers is divided into three sections: Open Orders, Reports, and Require Attention. Each section helps you quickly access key information about Dropship orders.
- To navigate to the Orders dashboard, log in to Dropship and click Orders in the top navigation bar.
Key Features for Dropship Orders
Dropship Orders allows you to take the following different actions:- Create fulfillments
- Submit invoices
- View reports
Open orders
Open Orders contains four pre-filtered lists:| List | Description |
|---|---|
| Open Orders | A list of all open orders. |
| Current Orders | A list of open orders that are within your fulfillment SLA. |
| Past Fulfillment SLA | A list of open orders that are past your fulfillment SLA. |
| Late Invoices | A list of open orders that have shipments but remain open due to missing or late invoices. |
Reports
Reports contains pre-filtered reports for various order details.| Report | Description |
|---|---|
| Orders with New Messages | Reports with the latest order notes from your merchant partners. |
| Shipments & Tracking | Reports containing information for shipments & tracking numbers. |
| Returns | Reports containing information on returns and RMAs. |
| Invoices | Reports containing all the invoices from your merchant partners. |
Require attention
Require Attention contains two pre-filtered lists to manage cancellations and backorders.| Name | Description |
|---|---|
| New Cancels | A list of cancellations that require acknowledgement by you, the supplier. |
| New Backorders | A list of orders that contain items that your merchants have marked as backordered. |