Orders
Overview
The Orders dashboard for Dropship Suppliers is divided into three sections: Open Orders, Reports, and Require Attention. Each section helps you quickly access key information about Dropship orders.
- To navigate to the Orders dashboard, log in to Dropship and click Orders in the top navigation bar.
Clicking any pre-filtered list or report opens a list view of all orders that match the selected criteria.
Key Features for Dropship Orders
Dropship Orders allows you to take the following different actions:
- Create fulfillments
- Submit invoices
- View reports
Open orders
Open Orders contains four pre-filtered lists:
| List | Description |
|---|---|
| Open Orders | A list of all open orders. |
| Current Orders | A list of open orders that are within your fulfillment SLA. |
| Past Fulfillment SLA | A list of open orders that are past your fulfillment SLA. |
| Late Invoices | A list of open orders that have shipments but remain open due to missing or late invoices. |
Reports
Reports contains pre-filtered reports for various order details.
| Report | Description |
|---|---|
| Orders with New Messages | Reports with the latest order notes from your merchant partners. |
| Shipments & Tracking | Reports containing information for shipments & tracking numbers. |
| Returns | Reports containing information on returns and RMAs. |
| Invoices | Reports containing all the invoices from your merchant partners. |
Require attention
Require Attention contains two pre-filtered lists to manage cancellations and backorders.
| Name | Description |
|---|---|
| New Cancels | A list of cancellations that require acknowledgement by you, the supplier. |
| New Backorders | A list of orders that contain items that your merchants have marked as backordered. |