Registering/Importing Tracking

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Register tracking

To register tracking numbers, navigate to the orders list by choosing Orders from the navigation menu at the top.

From the Orders dashboard, choose either Open Orders, Current Orders, or Past Fulfillment SLA. If you know the PO number of the order you would like to process, use the search bar to search that specific number.

Select an order that you want to fulfill by clicking on the link in the PO # column.

From the Fulfill Items menu, choose Register Tracking Numbers and complete the form.

To register a tracking number, you must enter the Carrier & Service and the Tracking Number in the form.

Select the items that are included in the shipment.

Click on Register Tracking Number at the bottom of the form.

NOTE: You can have multiple tracking numbers for a single order. After you register a tracking number, the form will reset so that you can quickly enter the next tracking number.

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Importing shipments

To import shipments, click the More button towards the right-hand corner of the screen next to the search bar, and select Import Tracking Numbers.

If you don’t have the Import File Template on-hand, you may download the template via the pop-up screen for Importing Tracking Numbers. Click the blue import template link and the template file will automatically download for your reference and use.

After you have completed the template, save it as a .csv file.

Drag or select the desired file to the box, and click the Schedule Import button.

NOTE: You can view the file import status within the same pop-up screen by clicking on Check Import Status.