Import requests allow retail partners to preview a supplier’s products before the data is added to the Product Catalog. When an import request is submitted to a supplier, the supplier receives a notification from fabric notifying them that you are waiting for them to review and approve the products.

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Submitting an Import Request

  1. In the main menu, click Products. The products page is displayed.
  2. Click Import Requests. The Import Requests page is displayed.
  3. Click Upload.
  4. In the Connection field, select a supplier.
  5. In the File Template field, select an import template. If you are unsure of what template to select, check your current template setup in your merchant settings.
  6. In the Purpose field, select a purpose.
  7. (Optional) In the Reference Number field, provide details and additional context or identifiers.
  8. In the **Upload File **section, drag and drop the product file you with to upload.
  9. Click Request Approval from Supplier.
The supplier receives a notification notifying them that you are waiting for them to review and approve the products.

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Managing Import Requests

  1. In the main menu, click Products. The products page is displayed.
  2. Click Import Requests. The Import Requests page is displayed.
On the Import Requests page you can view all the import requests submitted to your suppliers.

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Import statuses

Pending - The supplier has yet to approve or reject the import request. If the import request has been pending for an allotted amount of time, we recommend reaching out to the supplier directly to have them review the submitted file and approve. Approved - The supplier has approved the requested products and these products should now be available to your team within your fabric Dropship account.