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Publishing Products Outside of a Proposal

If a supplier isn’t submitting a proposal to you and is importing products through a BigCommerce import, products can be published directly from the Products Dashboard.

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Procedure

  1. In the main menu, click Products. The products page is displayed.
  2. Click Products located in the Browse & Review section.
  3. Select the products that you wish to publish. Alternatively, you can check the top box to select all products on the first page.
  4. Click Publish Product. The Publish Products window is displayed.
  5. In the Platform field, select BigCommerce.
  6. In the Template field, select BigCommerce Export Template.
  7. Click Publish Products.

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Publishing Products on a Proposal

Suppliers that have submitted product proposals can be approved and published in the Proposal menu.

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Procedure

  1. In the main menu, click Products. The Products page is displayed.
  2. Click Proposals located in the Curate section. The Product Proposals page is displayed.
  3. Click the Requires Approval card.
  4. Select a proposal from the list. The Proposal Details page is displayed for that proposal.
  5. Click Approve Products. The Approve Proposal window is displayed.
  6. Select from the following options:
    • Yes: select this option if you also want to publish the products in the proposal. Selecting this option moves the proposal directly to the Completed section in the Product Proposals page.
    • No, just mark this proposal approved: Select this option to approve the proposal without publishing the products in the proposals. Selecting this option moves the proposal to Ready to Publish in the Product Proposals page.
If you selected Yes from the Approve Proposal window, follow the steps below to complete the proposal process:
  1. From the Approve Proposal window, select a BigCommerce as the Platform. This is the platform where you want to publish the products.
  2. In the Template field, select a BigCommerce Export Template.
  3. Click Approve.
  4. When a new product proposal is submitted, one of two things happens depending on your settings:
    • If manager approval is required for pricing: The proposal will appear in the Needs Pricing Approval section on the Product Proposals page. A Manager Approve option will also be available on the product’s detail page so your manager can review and confirm pricing before it moves forward.
    • If manager approval is not required: The proposal will go directly to the Ready to Publish section. From there, you’ll see an option to Mark as Complete!, making it easy to complete and publish the product.
  5. Click Mark as Complete!. The proposal is moved to the completed section on the Product Proposals page.
The products from the proposal are automatically added to your site and you can begin receiving orders for those items.

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Checking a Job Status

To confirm that products were successfully created in BigCommerce, you can check the Jobs Report in Dropship to review the status of the job itself.

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Procedure

  1. Click your merchant name in the top right hand corner of the navigation bar.
  2. Click Job Reports. The Job Status window is displayed with the most recent jobs at the top.
  3. Click the job ID for the push_products job. The job report is displayed.
If any errors occurred when attempting to push products to BigCommerce, fabric recommends filing a ticket with support. Please provide fabric support with the following:
  • The error Job ID
  • Merchant/Retailer Name
  • Product details (new products added X date, or entire catalog)