The Console integration is a manual workflow option for suppliers who choose not to integrate their systems with fabric Dropship. Unlike other integration types, such as Shopify, WooCommerce, or API, the console integration doesn’t exchange data programmatically. Instead, the end user is responsible for performing all order, fulfillment, invoice, inventory, and return tasks directly in the Dropship user interface. Console integration is often used during onboarding or by teams that prefer not to rely on external systems. However, if you plan to grow volume or reduce manual effort, you may wish to explore an API, FTP, or ecommerce integration.

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When to use the Console Integration

Console integration is ideal for suppliers who are:
  • Just beginning onboarding and don’t yet have an API, FTP, or ecommerce integration in place.
  • Managing a low volume of orders and prefer to work manually in the Dropship UI.
  • Planning to use Dropship on an ongoing basis without connecting an external system.
  • In the process of building or testing a system integration, but need a temporary manual path to start fulfilling orders.

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Basic workflow

As a Console supplier, you’ll manage all of your day-to-day operations directly through the Dropship user interface. This includes fulfilling orders, registering shipments, submitting invoices, updating inventory, and processing returns. Each of these tasks has its own dedicated workflow in the UI. Here’s a brief overview of the main actions you’ll need to complete:

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Orders

Track, export, and fulfill incoming purchase orders from your retailer partners. You can download order data as a CSV and use filters to manage your fulfillment SLA. For more information, see Orders overview.

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Shipments

Register tracking numbers after fulfilling orders. You can do this per order or import them in bulk using the Dropship tracking template. For more information, see Importing tracking numbers in bulk.

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Invoices

Submit invoices after shipping is complete. You can create them individually or use the invoice import tool to upload multiple at once. For more information, see Importing invoices.

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Inventory

Keep your inventory up to date by manually adjusting stock in the UI or importing stock levels using the inventory upload template. For more information, see Importing and updating products from CSV.

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Returns

Review and respond to retailer-initiated return requests (RMAs). You’ll inspect return conditions, approve or reject items, and optionally submit credit memos depending on the merchant partner. For more information, see Returns.