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When a retailer submits an import request, your team receives a notification in fabric. You can view and act on the request from the Products dashboard. Reviewing the request allows you to verify the product data before approving or rejecting it. Approved product data is added to your catalog. If you reject a request, you must contact the retailer directly to coordinate corrections and resubmission.

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Procedure

  1. From the top menu in Dropship, click Products. The Products dashboard is displayed.
  2. Click Review Import Requests. The Import Requests page is displayed, which shows a list of all current and historical requests submitted by your retailer partner.
  3. Find the import request you want to review and click its ID. The import request’s details are displayed.
  4. To review the import request, in the File field, click the name of the CSV file to download it.
  5. After reviewing the file, do one of the following.
    • To approve the request, click Approve. The products are added to your catalog.
    • To reject the request, click Decline. The Decline Import Request? window is displayed.
      1. In the Select Reason field, select the reason you’re declining the import request.
      2. Click Decline.
      The request is declined. Contact your retailer partner to communicate what changes are needed before resubmitting.

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Approving import requests

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