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To ensure that product images load consistently and are available for merchant review and approval, fabric requires that all imported images meet specific hosting, accessibility, and performance criteria. These guidelines help prevent broken images, reduce delays in image rendering, and maintain a smooth experience throughout the Dropship onboarding and approval workflow.

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Public Accessibility

  • Images must be hosted at a publicly accessible URL that links directly to the image file (ending in .jpg, .png, .webp, etc.).
  • The image must not require authentication, tokens, cookies, or temporary access keys to load.

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Source Image Availability

  • Images should remain hosted and accessible for the duration of the merchant approval process.
  • Removing or changing the hosted image before approval may result in failed image loading or review delays.

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Performance Constraints

  • Images must be hosted on a server capable of being fetched by fabric within 60 seconds.
  • Any image that exceeds this limit may appear “broken” or display a gray placeholder box in the Dropship UI.
  • Image file size must be 250 MB or less.
  • Larger files will fail to load or may exceed the download-time threshold.
fabric supports a variety of direct-hosting sources, including (but not limited to):
  • Shopify-hosted image URLs
  • Dropbox direct links
  • Salsify image URLs
  • Cloudinary image URLs
These sources reliably provide direct-access image URLs that meet visibility and download requirements. The following hosting sources cannot be used, as they do not provide stable, publicly accessible direct image URLs:
  • Google Drive links
Google Drive URLs typically require access tokens, session authentication, or structured redirects, making them incompatible with Dropship ingestion.

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Summary

To ensure successful image ingestion:
  • Use public, direct-access image URLs.
  • Ensure the image remains hosted during the approval window.
  • Keep files ≤ 250 MB with download times ≤ 60 seconds.
  • Use supported hosting providers such as Shopify, Dropbox, Salsify, or Cloudinary.
Following these guidelines helps ensure images load reliably within the fabric Dropship platform and are available for merchants to review without delays.