Use the BigCommerce Settings page to set up how your connected BigCommerce store exchanges data with fabric Dropship. This includes settings for order sync, fulfillment tracking, and inventory updates. Each setting controls a specific part of the integration. You can enable or disable individual sync flows, customize fulfillment behavior, and configure how BigCommerce events map to Dropship workflows.
Changes made here apply across all of your retailer connections in fabric. Be sure to review each section before enabling the integration.

​
Configuring the BigCommerce Integration in Dropship

To ensure data flows correctly between your BigCommerce store and fabric Dropship, you must configure how orders, inventory, and fulfillment updates are exchanged. The steps involved are:

​
Syncing order and tracking data between BigCommerce and Dropship

To sync purchase orders from Dropship to BigCommerce—and send tracking updates from BigCommerce to Dropship—enable order integration in your BigCommerce settings. When this integration is enabled, purchase orders from all connected retailer partners are pushed to your BigCommerce store. As you fulfill those orders, tracking numbers are automatically sent back to Dropship and shared with the retailer.
This setting applies globally. When enabled, orders from all of your retail partners on Dropship will be routed to your BigCommerce store.
  1. Click your business name in the menu at the top of the page in Dropship and click Supplier Settings. The Supplier Settings page is displayed.
  2. On the Supplier Settings page, click Integrations. The Integrations page is displayed.
  3. On the Integrations page, click Options next to BigCommerce and click Configuration. The BigCommerce Settings page is displayed.
  4. To enable order syncing, in the Orders section, click Enable Integration.
The orders integration is enabled.

​
Syncing inventory levels from BigCommerce to Dropship

To sync product inventory from BigCommerce to fabric Dropship, enable the inventory integration in your BigCommerce settings. When this integration is enabled, fabric automatically pulls inventory levels from your BigCommerce store and shares them with your connected retailer partners. This helps prevent overselling and order cancellations caused by stockouts.
You can disable this integration at any time if you prefer to manage stock manually through the Supplier Portal.
  1. Click your business name in the menu at the top of the page in Dropship and click Supplier Settings. The Supplier Settings page is displayed.
  2. On the Supplier Settings page, click Integrations. The Integrations page is displayed.
  3. On the Integrations page, click Options next to BigCommerce and click Configuration. The BigCommerce Settings page is displayed.
  4. In the Inventory section in the Select Webhook field, click Inventory Updated (Recommended).
Your BigCommerce inventory now syncs automatically with Dropship.

​
Syncing fulfillment data from BigCommerce to Dropship

To sync tracking numbers from BigCommerce to fabric Dropship, enable the fulfillment integration in your BigCommerce configuration settings. When this integration is enabled, fabric automatically captures tracking numbers from your BigCommerce fulfillments and shares them with your connected retailer partners. This helps ensure retailers stay informed and eliminates the need for manual tracking updates.
This setting is recommended if your BigCommerce store generates tracking numbers at the time of shipment.
  1. Click your business name in the menu at the top of the page in Dropship and click Supplier Settings. The Supplier Settings page is displayed.
  2. On the Supplier Settings page, click Integrations. The Integrations page is displayed.
  3. On the Integrations page, click Options next to BigCommerce and click Configuration. The BigCommerce Settings page is displayed.
  4. In the Inventory section in the Select Webhook field, click Shipment Created (Recommended).
Your BigCommerce inventory now syncs automatically with Dropship.