Use the WooCommerce Settings page to set up how your connected WooCommerce store exchanges data with fabric Dropship. This includes settings for order sync, fulfillment tracking, and inventory updates. Each setting controls a specific part of the integration. You can enable or disable individual sync flows, customize fulfillment behavior, and configure how WooCommerce events map to Dropship workflows.
Changes made here apply across all of your retailer connections in fabric. Be sure to review each section before enabling the integration.

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Configuring the WooCommerce Integration in Dropship

To ensure data flows correctly between your WooCommerce store and fabric Dropship, you must configure how orders, inventory, and fulfillment updates are exchanged. The steps involved are:

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Syncing order and tracking data between WooCommerce and Dropship

To send purchase orders from Dropship to WooCommerce and return tracking information after fulfillment, enable the order integration setting. When this setting is enabled, orders from all connected retailer partners are pushed automatically into your WooCommerce store. As you fulfill those orders, tracking numbers are synced back to Dropship and shared with each retailer.
This setting applies globally. When enabled, all orders from your connected retailer partners will be routed to your WooCommerce store.
  1. Click your business name in the menu at the top of the page in Dropship and click Supplier Settings. The Supplier Settings page is displayed.
  2. On the Supplier Settings page, click Integrations. The Integrations page is displayed.
  3. On the Integrations page, click Options next to WooCommerce and click Configuration. The WooCommerce Settings page is displayed.
  4. To enable order syncing, in the Orders section, click Enable Integration.
The Orders integration is enabled.

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Syncing fulfillment data from WooCommerce to Dropship

To automatically share tracking numbers from WooCommerce to Dropship after fulfillment, enable the fulfillment integration setting. If you print labels directly from WooCommerce, tracking numbers are typically available when the fulfillment is created. This ensures your retailer partners receive tracking updates without manual work.
This setting ensures tracking numbers are shared with your retailer partners automatically.
  1. Click your business name in the menu at the top of the page in Dropship and click Supplier Settings. The Supplier Settings page is displayed.
  2. On the Supplier Settings page, click Integrations. The Integrations page is displayed.
  3. On the Integrations page, click Options next to WooCommerce and click Configuration. The WooCommerce Settings page is displayed.
  4. In the Fulfillments section, in the Select Webhook field, click Fulfillment Created and then Enable Integration.
The fulfillment integration is active.

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Syncing inventory levels from WooCommerce to Dropship

To keep inventory levels in Dropship up to date, enable automatic syncing from your WooCommerce store. This helps your retailer partners avoid overselling, stockouts, and cancellations by ensuring they have accurate visibility into your available inventory.
You can disable this integration at any time if you prefer to manage stock manually through the Supplier Portal.
  1. Click your business name in the menu at the top of the page in Dropship and click Supplier Settings. The Supplier Settings page is displayed.
  2. On the Supplier Settings page, click Integrations. The Integrations page is displayed.
  3. On the Integrations page, click Options next to WooCommerce and click Configuration. The WooCommerce Settings page is displayed.
  4. In the Inventory section in the Select Webhook field, click Product/Inventory Updated (Recommended).
Your WooCommerce inventory now syncs automatically with Dropship.