The shipments & tracking page displays all the shipments sent by all of your suppliers in one spot.

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Viewing Shipments

  1. To view a filterable list of all the existing shipments, in the top menu, click Orders. The Orders page is displayed.
  2. On the Orders page, click Shipments & Tracking. The Tracking #s page is displayed.
Use the filterable list of all existing tracking numbers with sortable column headers to refine the list.
Column HeaderDescription
SupplierThe name of the supplier who sent the shipment.
ServiceThe shipping service the supplier used.
Tracking #The shipment tracking number. Clicking on an individual tracking number in the list opens the Shipment Detail window.
PO #The purchase order associated with the shipment.
RegisteredThe date the shipment was registered, shown in the user’s local time zone.
AcknowledgedThe date you (the retailer) acknowledged the shipment as complete.
TrackA direct link to the carrier’s website for tracking.

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Standard filters

To find a shipment, enter the PO # for it in the search bar. You can also use the following filters in the Tracking #s page to refine the list:
  • Connection: Filter by supplier. For merchants, each connection represents a supplier.
  • Acknowledged: When set to Yes, this filter displays only acknowledged shipments.
  • Created At: Filter shipments by creation date using preset ranges, such as Today, Last 7 days, Last 30 days, or a custom date range using the calendar menu.

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Shipment details

Clicking the Tracking # for a shipment opens the shipment detail window with the following information.
Column HeaderDescription
ServiceThe shipping service the supplier used.
Tracking #The shipment tracking number. Clicking on an individual tracking number in the list opens the Shipment Detail window.
SourceWhere the shipment originated.
SignatureRequired indicates that a signature is needed. Not Required indicates no signature is needed.
IDThe unique identifier of the shipment.
PO #The purchase order associated with the shipment.
StatusThe current status of the shipment. Hover over the status value to get a description of the current status.
AcknowledgedThe date you (the retailer) acknowledged the shipment as complete.
OriginThe address of retailer.

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Line items

The Line Items field displays each of the items that were shipped in an order and their quantity.

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Exporting Shipment Reports

  1. To export shipment reports, in the top menu, click Orders. The Orders page is displayed.
  2. On the Orders page, click Shipments & Tracking. The Tracking #s page is displayed.
  3. Filter the list of available shipments using the standard filters. Only shipments displayed within the table are exported. If you want the export to feature specific shipments, make sure to filter the table before exporting.
  4. Click Export The Export Tracking #s window is displayed
  5. Click Export
An export is delivered to the merchant email fabric has on file.