fabric leverages EasyPost to provide integrated shipping label generation for several carriers, such as UPS, FedEx, FedEx Smart Post (USPS), and DHL.

There are two primary scenarios for shipping accounts:

Merchant-Paid Shipping: You have the option to connect your existing carrier shipping accounts to a supplier’s connection. This allows suppliers to generate shipping labels for merchant orders using your merchant account directly within fabric.

Supplier-Paid Shipping: Suppliers who prefer to handle their own shipping costs can configure their personal carrier shipping accounts within fabric. This enables them to generate shipping labels for their merchant orders seamlessly.

Merchants and suppliers can view tracking details only after shipping accounts for the specified carrier are successfully configured. Ensure that your accounts are set up correctly.

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Adding a UPS Shipping Account

To add a UPS shipping account to fabric, provide specific information in a support ticket. The required details vary slightly depending on how recently the UPS account was opened.

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Accounts less than 30 days old

If your UPS account is less than 30 days old, provide the following details in a support ticket to open a UPS shipping account:

  • Name
  • Email
  • Phone
  • Job Title
  • Company Name
  • Company Website
  • Address Information:
    • Street 1
    • Street 2 (if applicable)
    • City
    • State/Province
    • Postal Code
    • Country
  • UPS Account Number / Shipper Number

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Accounts more than 30 days old

If your UPS account is more than 30 days old, in addition to all the information listed above, provide details from a recent UPS invoice:

  • Invoice Information:
  • Invoice Number
  • Invoice Date
  • Invoice Amount
  • Invoice Currency
  • Invoice Control ID

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Adding a FedEx Shipping Account

To add a FedEx shipping account to fabric, provide the following information in a support ticket:

  • Account Number
  • Shipping Streets
  • Shipping City
  • Shipping State
  • Shipping Postal Code
  • Shipping Country Code
  • Corporate First Name
  • Corporate Last Name
  • Corporate Job Title
  • Corporate Company Name
  • Corporate Phone Number
  • Corporate Email Address
  • Corporate Streets
  • Corporate City
  • Corporate State
  • Corporate Postal Code
  • Corporate Country Code

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Adding a FedEx (Smart Post) Shipping Account

To add a FedEx shipping account to fabric, provide the following information in a support ticket:

  • FedEx SmartPost Account Number
  • FedEx SmartPost HubID

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Adding a DHL Shipping Account

To add a FedEx shipping account to fabric, provide the following information in a support ticket:

  • DHL Account Number
  • Site ID
  • Password
  • Inform fabric if this is a reseller account