Viewing Order Details
Viewing Shipment Details
The Shipments tab displays all the shipments associated with a specific order number. This includes the ship date, method, status, fulfillment details, tracking information, and delivery date.
Depending on the allocation location, item, fulfillment logic, and shipping method selected at checkout, multiple shipments might be required for a single order.
Shipment Details
By default, each shipment displays Fulfillment details, Ship date, Shipping Method, and Delivery date. Clicking View more attributes displays the shipment attributes window with additional attributes. The following table describes the different shipment attributes in the View more attributes window:| Field | Description |
|---|---|
| Fulfillment details | The name, address, and email details for the primary recipient. |
| Ship date | The shipment time in UTC format. |
| Shipping method | The shipment method used to fulfill the allocation. For example, next day shipping. |
| Delivered Date | The delivery date. Initially, this value is null. Once delivery is complete, the date and time is displayed in UTC format. |
| Master tracking number | The tracking number for all cartons in the shipment. |
| Location Number | A unique value used to identify the Ship from location. This must be the locationNumber stored in the fabric Location service. |
| Location type | The location type. For example, a distribution center (DC) or warehouse. |
| Shipment ID | A system-generated shipment ID (UUID). |
| Shipment number | A merchant-specified shipment number for an invoice. |
| Shipment type | The shipment type, such as, Pickup, Ship_To_Store, or Ship_To_Home, that’s selected by the customer during checkout. This attribute is inherited from the order.shipInfo during allocation creation. |
| Allocation ID | A system-generated allocation ID (UUID) from the Create allocation endpoint. Allocation occurs prior to shipment creation. An allocationId is mandatory to create a shipment. |
| Vendor ID | The unique Vendor ID. This ID is used in dropshipping scenarios to indicate the vendor responsible for the given item. |
| Ship from | The allocation location name and number. |
| Ship from address | The full address of the fulfillment location. |
| Ship to | The shipping address details. |
| Ship to id | A system-generated UUID associated with shipInfo, generated from cart and checkout (CnC) service. Note: An order can have multiple ship-to (delivery) locations and items going to the same location share one shipToId. |
| PO Number | A merchant-defined purchase order number. |
| Status Code | The current shipment status code for the order. |
| Reshipment reason code | The reason provided for a reshipment. For example, missing order. |
| Updated at | The time the last update to shipment was made in UTC format. |
| Recipient name | The primary contact’s name. |
| Recipient email | The primary contact’s email. |
| Recipient phone | The primary contact’s phone number. |
Package Details
Each shipment section contains a package table with information on the number of packages, a tracking number, and the package shipment status. Clicking the arrow next to the shipping status expands the package details section. This reveals additional information on the package details such as the SKUs, quantity of items, cost, events, and attributes. By default, the SKUs tab is selected.SKU Details
If you want to view the details of a SKU, click the SKU. The Sku Details window is displayed containing two tabs, Pricing and Attributes.- For more information on Attributes, visit the Product Attributes section in the Product Catalog documentation.
- For more information on Pricing, visit the Pricing section in the Offers documentation.
SKUs
| Field | Description |
|---|---|
| SKU | The stock keeping unit (SKU) used as a unique identifier for an item. Clicking the SKU displays the Sku Details window containing pricing and attribute information. |
| Quantity | Indicates the quantity of a product or SKU. |
| SKU Cost | The total cost of the SKUs before discounts and promotions. |
| Total Cost | The total cost paid by the customer including discounts and promotions. |
Event Tracker
| Field | Description |
|---|---|
| Ship from | The allocation location name and number. |
| Ship to | The shipping address details. |
| Tracking number | The carton tracking number. Each carton has a single tracking number. |
| Activity | Displays shipment-specific events provided by the carrier. |
| Date | The time and date the event was recorded in UTC format. |
| Location | The location the event occurred, if applicable. |
Attributes
| Field | Description |
|---|---|
| Promised Delivered Date | The promised delivery date in UTC format provided by the seller. |
| Carton Number | A merchant-defined unique identifier for a carton. |
| Tracking number | The carton tracking number. Each carton has a single tracking number. |
| Carton Type | The carton type provided to the carrier. For example, package. |
| Est. ship date | The estimated ship date in UTC format provided by the seller based on availability of items, processing time, delivery location, and the selected shipping method. |
| Est. delivery date | The estimated delivery date in UTC format provided by the carrier based several factors including the selected shipping method and delivery location. |
| Shipment method | The shipment method used to fulfill the allocation. For example, next day shipping. |
| Shipment carrier | The shipment carrier name. |
| Total weight | The cartons total weight. |