Reports
Viewing Tracking Number Reports
The Tracking #s page displays all of your tracking numbers and PO numbers.
Viewing Tracking Numbers
- To access the Tracking #s page, click Orders in the top menu. The Orders page is displayed.
- On the Orders page, click More and click Review Tracking #s. The Tracking #s page is displayed.
| Column Header | Description |
|---|---|
| Service | Shipping service used for the order, such as UPS Ground or DHL Express. |
| Tracking # | The carrier-provided tracking number for the shipment. |
| PO # | The purchase order number associated with the shipment. |
| Merchant | Name of the merchant the shipment is being sent to. |
| Registered | Date and time the tracking number was registered in the system. |
| Acknowledged | Date and time the merchant acknowledged the tracking number. |
Standard filters
To find a specific shipment, enter its Tracking # or PO # in the search bar. You can also use the following filters to refine the list:- Connection: Filter by merchant. For suppliers, each connection represents a merchant.
- Acknowledged: When set to Yes, this filter displays only acknowledged shipments.
- Created At: Filter tracking numbers by creation date using preset ranges, such as Today, Last 7 days, Last 30 days, or a custom date range using the calendar menu.
Tracking # details
Clicking the Tracking # for a shipment opens the Shipment Detail window. It displays the following information:| Field | Description |
|---|---|
| Service | Shipping service used for the order, such as UPS Ground or DHL Express. |
| Tracking Number | The carrier-provided tracking number for the shipment. |
| Source | The system or method that registered the shipment, such as External or Manual. |
| Dimensions | Package dimensions, if provided by the supplier or integration. |
| Signature | Indicates whether a signature is required upon delivery. |
| ID | Unique identifier for the shipment within the system. |
| PO # | Purchase order number associated with the shipment. |
| Status | Current status of the shipment, such as Not Finalized, In Transit, or Delivered**. |
| Acknowledged | Date and time the merchant acknowledged receipt of the tracking information. |
| Origin | The shipping origin address where the package was sent from. |
| Item | Lists all items included in the shipment, including SKU and quantity. |
PO # details
Clicking the PO # for a shipment opens the order details window. It displays the following information:| Field | Description |
|---|---|
| Order ID | Unique identifier for the order in the Dropship system. |
| Purchase Order # | Purchase order number assigned by the retailer. |
| Retailer Order # | Retailer’s internal order number, if different from the purchase order ID. |
| Supplier | Name of the supplier fulfilling the order. |
| # Shipments | Number of shipments associated with the order. |
| # Invoices | Number of invoices submitted for the order. |
Exporting Tracking Numbers
- To export tracking numbers, in the top menu, click Orders. The Orders page is displayed.
- On the Orders page, click More and click Review Tracking #s. The Tracking #s page is displayed.
- Filter the list of available tracking numbers using the standard filters. Only tracking numbers displayed within the table are exported. If you want the export to feature specific tracking numbers, make sure to filter the table before exporting.
- Click Export The Export Tracking #s window is displayed.
- Click Export