The Tracking #s page displays all of your tracking numbers and PO numbers.

Viewing Tracking Numbers

  1. To access the Tracking #s page, click Orders in the top menu.

    The Orders page is displayed.

  2. On the Orders page, click More and click Review Tracking #s.

    The Tracking #s page is displayed.

The list of tracking numbers and PO numbers displays the following information:

Column HeaderDescription
ServiceShipping service used for the order, such as UPS Ground or DHL Express.
Tracking #The carrier-provided tracking number for the shipment.
PO #The purchase order number associated with the shipment.
MerchantName of the merchant the shipment is being sent to.
RegisteredDate and time the tracking number was registered in the system.
AcknowledgedDate and time the merchant acknowledged the tracking number.

Standard filters

To find a specific shipment, enter its Tracking # or PO # in the search bar. You can also use the following filters to refine the list:

  • Connection: Filter by merchant. For suppliers, each connection represents a merchant.
  • Acknowledged: When set to Yes, this filter displays only acknowledged shipments.
  • Created At: Filter tracking numbers by creation date using preset ranges, such as Today, Last 7 days, Last 30 days, or a custom date range using the calendar menu.

Tracking # details

Clicking the Tracking # for a shipment opens the Shipment Detail window. It displays the following information:

FieldDescription
ServiceShipping service used for the order, such as UPS Ground or DHL Express.
Tracking NumberThe carrier-provided tracking number for the shipment.
SourceThe system or method that registered the shipment, such as External or Manual.
DimensionsPackage dimensions, if provided by the supplier or integration.
SignatureIndicates whether a signature is required upon delivery.
IDUnique identifier for the shipment within the system.
PO #Purchase order number associated with the shipment.
StatusCurrent status of the shipment, such as Not Finalized, In Transit, or Delivered**.
AcknowledgedDate and time the merchant acknowledged receipt of the tracking information.
OriginThe shipping origin address where the package was sent from.
ItemLists all items included in the shipment, including SKU and quantity.

PO # details

Clicking the PO # for a shipment opens the order details window. It displays the following information:

FieldDescription
Order IDUnique identifier for the order in the Dropship system.
Purchase Order #Purchase order number assigned by the retailer.
Retailer Order #Retailer’s internal order number, if different from the purchase order ID.
SupplierName of the supplier fulfilling the order.
# ShipmentsNumber of shipments associated with the order.
# InvoicesNumber of invoices submitted for the order.

Exporting Tracking Numbers

  1. To export tracking numbers, in the top menu, click Orders.

    The Orders page is displayed.

  2. On the Orders page, click More and click Review Tracking #s.

    The Tracking #s page is displayed.

  3. Filter the list of available tracking numbers using the standard filters.

    Only tracking numbers displayed within the table are exported. If you want the export to feature specific tracking numbers, make sure to filter the table before exporting.

  4. Click Export

    The Export Tracking #s window is displayed.

  5. Click Export

An export is delivered to the supplier email fabric has on file.